Four Points by Sheraton Houston Greenway Plaza Guest Reviews
Write a review
|5.5 miles from Houston centre|
Write a review
Laura, Pinckneyville, visiting Lakewood Church Houston Mon, 9 April 2018
Liked: It was nice.
Rosarita, Elgin, visiting Lakewood Church Houston Mon, 9 November 2015
Liked: Great experience.
Sherry C, Paradise, NL, Canada, visiting Lakewood Church Houston Sat, 30 August 2014
The overall experience from the day that I checked in until the day I checked out was that the staff of the front desk, dining area and housecleaning were terrific. They all make you feel at home. Any concerns that you had would be immediately taken care of. A very friendly atmosphere. Anyone traveling to the Houston area; I would recommend they stay at this hotel. They also have a fitness center and a swimming pool. This hotel is located in the "hub"of Houston. You're only a mile or two away from all the attractions.
Liked: Awesome, 100% Customer Service.
Wally, Lexington, KY Thu, 17 May 2012
Liked: Staff was friendly.
Disliked: Facility is worn. Bath small. Tub faucet dripped. Wash clothes were not replenished.
Damonica Sat, 11 September 2021
Disliked: It has a mildew smell
Ashley Fri, 30 July 2021
Liked: Very comfortable bed.
Disliked: All amenities closed for renovation. No notification in advance.
Kevin Wed, 21 July 2021
Alla Mon, 19 July 2021
Liked: Location is good.
Disliked: Very outdated not like on the pictures. Breakfast wasn?t served but advertised that room included breakfast. Didn?t mention that hotel under renovation until the day of checkin. Should let customers know that info upon booking.
Kiara Sun, 18 July 2021
Wouldn?t stay again
Liked: The staff was super nice ?
Disliked: The picture doesn?t really represent what the actual property looks like
Erica Sun, 11 July 2021
I felt relaxed.
Liked: Very clean and friendly staff
Disliked: A little pricey for the location
Michael Tue, 29 June 2021
Surprised and disappointed at first...
Liked: Staff was great. Bed was comfortable. Loved that the hotel was next to a comic book store. Convenient parking. Close to many restaurants. Glad to have 2 chairs in the room. Nice towels.
Disliked: The main problem was that the refrigerator didn't work, and it wasn't replaced the day after we notified the front desk. All the facilities were closed - restaurant, pool, and exercise room. No suitcase stand in the room. No cover on the ironing board.
Sarah Thu, 24 June 2021
Liked: Great location. Easy and free parking.
Disliked: The staff seemed overwhelmed and was not helpful. Had to check in a large party and it was unnecessarily a hassle. Had to ask multiple times for things to be delivered to the room. Staff was not available when needed. Halls and rooms desperately need a refresh. Paint was chipping from the bathtub and doors. At times it did not feel like the AC was working.
Aya Thu, 17 June 2021
Rooms and main area are...
Liked: Great location. A minute away from an excellent park.
Disliked: Pool was unavailable due to renovation. Toilet in our room was running all day long and it scared my kid at night, it was annoying sound to sleep to.
Charis Thu, 3 June 2021
Stay with a purpose.
Liked: The staff was very sweet and accommodating because I was traveling alone.
Disliked: It's currently under renovation so a lot of the amenities are unavailable and the hotel isn't booked to capacity. Loud noises from the kept me awake and the emptiness of the hotel gives off unsafe environment.