Four Points by Sheraton Houston Greenway Plaza Guest Reviews
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|5.5 miles from Houston centre|
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Laura, Pinckneyville, visiting Lakewood Church Houston Mon, 9 April 2018
Liked: It was nice.
Rosarita, Elgin, visiting Lakewood Church Houston Mon, 9 November 2015
Liked: Great experience.
Sherry C, Paradise, NL, Canada, visiting Lakewood Church Houston Sat, 30 August 2014
The overall experience from the day that I checked in until the day I checked out was that the staff of the front desk, dining area and housecleaning were terrific. They all make you feel at home. Any concerns that you had would be immediately taken care of. A very friendly atmosphere. Anyone traveling to the Houston area; I would recommend they stay at this hotel. They also have a fitness center and a swimming pool. This hotel is located in the "hub"of Houston. You're only a mile or two away from all the attractions.
Liked: Awesome, 100% Customer Service.
Wally, Lexington, KY Thu, 17 May 2012
Liked: Staff was friendly.
Disliked: Facility is worn. Bath small. Tub faucet dripped. Wash clothes were not replenished.
Calvin Mon, 15 February 2021
Anonymous Sun, 14 February 2021
Liked: The closeness to where we were needing to go.
Disliked: We didn't have any towels as soon as we got there, the room stunk so bad as if it was moldy. Called front desk and the staff was horrid. The pillows were old and worn out. Staff acted as if we were bothering them with our requests. Tv wasn't working at all and we had to fix it ourselves. We had stayed at the Sheraton before and this is by far the worst one I have ever stayed in. We called Marriott customers services which weren't even helpful at all. We were charged breakfast and we weren't even served that, I understand Covid happened, however other hotels have given us at least a prepacked muffin and coffee. I was very dissapointed. The hotel was more expensive than our car rental!!
Aquarius Sat, 6 February 2021
Sandra Thu, 21 January 2021
Sherman Sun, 20 December 2020
Misty Tue, 27 October 2020
Shawyn Wed, 21 October 2020
Disliked: I?ve stayed at this property many time. This time, however, I wish I had know it was basically closed due to renovation.The staff blamed everything on the Corona Virus when in fact the hotel was under major renovation. We were three of only 10 rooms rented and we felt in the way.
Anonymous Wed, 14 October 2020
Lashon Sun, 11 October 2020
Hotel is average at best....
Liked: Cost of room and location were good.
Disliked: Hotel is outdated; refrigerator wasn?t clean, toilet did not flush; no batteries in TV remote
Gavin Sun, 11 October 2020
The stay was ok nothing...
Liked: There was no breakfast because of the COVID 19
Disliked: The room was ok