The Florida Hotel & Conference Center in the Florida Mall Guest Reviews
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6.5 miles from Orlando centre |
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Theresa Wed, 20 March 2024
Exceptional
Vance Tue, 19 March 2024
Everything was perfect.
Liked: The staff was wonderful--the front desk, the porters (bellboys, bellhops, whatever you call them these days) were superhelper in many ways.
Disliked: It was perfect.
C. Tue, 19 March 2024
Great stay for the price!
Liked: The hotel is located by the mall so that was really convenient. It is also close to the airport (MCO). The pool is huge. Friendly staff. Laundry on-site
Disliked: We have been traveling all night, so it would've been nice to be able to check in an hour or two early. They did let us use the pool while we waited, so that was nice. Other than that, the hotel is great! Would stay again.
Claudia Mon, 18 March 2024
Very good
Alexandria Sun, 17 March 2024
Superb
Vanessa Sun, 17 March 2024
HAIR OF EVERY TYPE and...
Liked: Next to the mall
Disliked: Human hair of every type! all over two beds. Used sheets and hand prints all over the headboard. Disgusting! Washroom… dont even get me started! And ALL this was witnessed by the housekeeper in duty.The Hotel manager offered 50% off the cost or the room! Impossible! He should have given me a full refund! And offered a room for free.He did give us a new room but i had to fight hard for it! Trust me! Check in was at 4pm and I only received a new room after almost three hours!The entire customer service experience was chaotic!Please referred to the attached pictures! Oh! One more thing! “Sebastian” the Manager only wanted to give us 50$ back!
Lucy Sun, 17 March 2024
Disappointing
Adrienne Fri, 15 March 2024
Superb clean hotel with friendly...
Liked: Excellient accommodation Friendly staffSuperb high standard cleaning Very helpful staff especially Mustafa and Ricardo that put up umbrella at pool for me
Mark Thu, 14 March 2024
Over priced and dirty
Liked: It was close to the mall
Disliked: It was dirty and the staff was rude, they certainly let you know that they didn’t care if you were there or not. Would not accommodate anything
Sheree Wed, 13 March 2024
Exceptional