Fairfield by Marriott Inn & Suites Richmond Innsbrook Guest Reviews
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11.4 miles from Henrico centre |
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Kia Wed, 20 March 2024
Great Hotel in Richmond
Liked: I have stayed here twice and the hotel is very comfortable and clean. It is in a prime location which is very close to Short Pump and my family member's home. The front staff have been very friendly and welcoming. The environment is quiet and peaceful. The room was quiet, very clean and spacious for the people who stayed there.
Disliked: I wish the breakfast had a few more options but it was not bad. The staff was helpful when I needed assistance.
Patricia Wed, 20 March 2024
Great location near many conveniences
Liked: Breakfast had great options and the staff was very attentive.
Disliked: Nothing
Brent Mon, 18 March 2024
What I expected from Fairfield....
Liked: Ok, not spectacular, fairly standard! Staff was very friendly, and courteous!
Disliked: Food options at breakfast, vary day to day, repeated same menu each day.
Smith Sat, 16 March 2024
Superb
Aja Fri, 15 March 2024
Overall decent stay probably will...
Liked: I liked the location
Disliked: The room was very small and old school I thought it was renovated like the pictures on google
Virgil Sat, 9 March 2024
I liked and enjoyed staying...
Liked: Great location and great hotel. Staff very friendly.
Disliked: One night it was a little noisy around 3am in the morning.I believe several guests must have partied too much and were somewhat disruptive.
Kellz Mon, 4 March 2024
Superb
Liked: I completely loved the breakfast it was by far the best breakfast I have ever had at a hotel.
Disliked: The shower hot and cold water was labeled wrong and as I was waiting for the hot water to be activated it simply wasn't then tried to turn on the cold water it got hot so something small to just note.
Kalotai Sun, 3 March 2024
Appropriately priced for what you...
Liked: The staff were nice and the facilities were clean. We appreciated how attentive all of the food service employees acted during breakfast. The bathroom and room were in good condition when we arrived.
Disliked: When we arrived our room was 85 degrees hot and we felt like we were baking. The room was tremendously humid and even with the airconditioning on it still felt "wet". The bed was not comfortable nor the pillows, which offered no support. We did not sleep well as a result and were tired most days without a good night's rest. The air conditioning unit was broken and had not been cleaned for some time, with dust apparent on the front of the unit. The room itself felt dated and just did not meet the expectations I have when I stay at a Marriot property.
Dioris Wed, 28 February 2024
Very good
Marcus Tue, 20 February 2024
Avoid this Hotel at all...
Liked: Booked for a birthday
Disliked: I’m a disabled veteran and my wife is a Registered Nurse. We booked two rooms for space for us and our 3 children. My youngest is 3 years old and we were forced to leave at 1130 pm because they claimed he was too loud after we spent close to $1000 at this property. I’ve never in my life been forced to leave a hotel, nonetheless because I have an active toddler. Really disappointed and I wouldn’t recommend this hotel to anyone.