Fairfield Inn & Suites Waco South Guest Reviews
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|4.6 miles from Waco centre|
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Stephanie, visiting Extraco Events Center Mon, 8 July 2013
Liked: Great place to stay.
Ann Tue, 12 February 2019
This was a good location...
Liked: The breakfast bar was generously stocked and the staff cordial. I liked the fresh fruit and lemon water.
The mattress was just right.
Disliked: An issue with the H&AC had to be reported twice before it was addressed. The young man who came in to check on the problem identified the problem very quickly (made me wonder if this is a frequent occurrence) and made the repair in short order. Lights in the bathroom were flickering and reported on Fri; when I checked out Sun AM, the lights were still flickering so evidently that was never addressed. The gym was being relocated across the hall; the old location was not accessible and the new location was in the process of being renovated so not exactly user friendly. Most importantly, a fire alarm sounded Sat night and as we were evacuating the building, I realized there was no smoke nor smell of smoke or fire so I went to the front desk to see what was going on. There were at least three staff people there trying to figure out how to turn off the alarm. I was told that someone had burned popcorn in their room and there was not a real fire. However, to my knowledge, no one on the staff was informing your customers. I went to my family and friends who were standing outside and told them; the other folks who were standing there returned as well but there was never an announcement (does the facility not have a way of making a general announcement to all the rooms?) nor an explanation. I do think the fire department eventually showed up but I'm sure that was protocol.
Marlene Sat, 2 February 2019
Asia Sat, 19 January 2019
Krystal Sat, 12 January 2019
It was fine, not exceptional.
Disliked: The receptionist stayed in the back. Our first toilet overflowed right after we unpacked. They immediately relocated us.
Myrna Wed, 9 January 2019
Yolanda Wed, 2 January 2019
For $102.00 our stay should...
Liked: Looking at the pictures online I thought we would have a wonderful stay.
Disliked: The bed was horrible!!!!! The bed was lumpy and uncomfortable the pillows were horrible. We had a really bad night of sleep. The air was either too hot or too cold it never went off during the night and we had to keep getting up to adjust it. The water smelled like sewer water coming through the bathroom faucet. We had to go elsewhere to brush our teeth and bath. There must have been an obvious leak at some point in the room we had because there was water marks on the ceiling and poor patchwork to try and cover it up.
Regina Sun, 30 December 2018
Liked: Great breakfast and friendly staff.
Brent Wed, 19 December 2018
Liked: Quick check in, and good location
Disliked: Everything was good
Angel Sun, 9 December 2018
Liked: good food nice people and freidly staff
Angel Fri, 7 December 2018
nice room and was clean
Liked: nice room clean staff was friendly recommended good place to eat
Disliked: liked the same as above