Fairfield Inn & Suites by Marriott Muskegon Norton Shores Guest Reviews
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6.3 miles from Muskegon centre |
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Rossana Tue, 19 March 2024
In general, the hotel is...
Liked: Breakfast was good. I did like it as well as to have tea at any moment. The cookies offered at the front desk are absolutely delicious!
Disliked: I didn't like that the hotel charged the reservation to my credit card. I had already explained that I'd pay in cash in advance when making the reservation. This notice is also included at the moment of the reservation. They could have received the money at the entrance of my stay. They didn't accept my request. In the end, when I asked them to discharge the card so I'd pay all in cash, the desk employee didn't know how to do that. She had to call someone from the hotel to ask for help. I still don't know if the cancellation was successfully done or not. I tried to call the bank in Brazil, but they couldn't see the transaction, yet. So.. if you can talk to the hotel, please make sure they discharged the amount paid in the credit card.
Keenan Sat, 2 March 2024
Exceptional
Washington Thu, 29 February 2024
Horrible experience
Liked: The room was ok but not up to par
Disliked: The staff was racist and I was put out of my room within 5 hours of being there after I paid 590$ for 2 nights I was put out of my room on my birthday!!
Terry Mon, 26 February 2024
Quick stay. Good Location ....
Disliked: The hotel rooms are very dated.Bathtub needs a very thorough cleaning.
Ashley Thu, 18 January 2024
Exceptional
Danielle Tue, 16 January 2024
Liked: Clean and quiet
Disliked: No
Rachel Fri, 12 January 2024
Liked: Comfortable bed and I love the location.
Disliked: The breakfast is always the same food.
Verified Hotel Guest Mon, 8 January 2024
Liked: My 6th stay here- Great Location, Always clean. Some of the front desk staff are very nice.
Disliked: Hotel is starting to feel dated, especially the bathrooms and while the bed was comfortable, it was ready to be replaced. Evening Front Desk person not too friendly.
Sarah Wed, 3 January 2024
Poor
Liked: The location
Disliked: The food, and they closed the pool the 3rd day we were there for the whole day. We left a day early since my kids could not swim.
Marci Tue, 2 January 2024
Good
Disliked: Couldn't close the curtains so the lights shone in all night.Also we could have used an extra blanket.