Extended Stay America Suites - Norfolk - Virginia Beach

Everyone was very friendly and very helpful.

No pool, no smoking, felt...

Liked: I enjoyed having all the comforts in a room meaning the full kitchen suite was nice.
Disliked: For a single person carrying things it is difficult with accessing into the building because the door closes so fast as well. Also, you have very nosy staff. I only saw women, but whether inside or out they stare and watch you and your every move. I had requested a smoking room online but none of the rooms were smoking so it was very difficult to keep going in and out of the building and of course every time having people in your face just watching.

Disappointing

It was actually completely the...

Liked: I didn’t.
Disliked: Nothing.

Passable

Liked: Good location, nearby and staff were mostly pleasant. Rooms were clean for the most part.
Disliked: Everything about the room was as expected the only problem throughout the whole trip was my entire stay the rooms + building smelled of cigarettes smoke. No matter what I did it smelled awful I could barely sleep most nights. Also you have to take your own towels downstairs and pick up new ones, as much as you pay you would think you could have them brought to your room or at-least get dirty ones picked up. Other than than it was a fair stay. Would stay again if the smell would go away.

Bad

Superb

Exceptional

Bad

Liked: No towel. No kitchen stuff
Disliked: There is no basic necessity for hotels. Misrepresentative. Basic towel was not there. And I ask front desk she told me they don’t have it.

Absolutely trash

Liked: Nothing except location
Disliked: The property was dirty. They were cockroaches the people working at the front. We’re absolutely rude 99% of the time. One of the rooms was not cleaned before we went in. When we tried to talk to the staff, they were rude and nasty about everything.