Extended Stay America Select Suites - Charlotte - Tyvola Rd. Guest Reviews
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Write a review
Hawkins Fri, 11 July 2025
Very poor
Liked: N/A
Disliked: The room looked like it had gone through some meth partys the were burn marks all over the bathroom the plumbing was coming disconnected there was no wifi no coffee no pots pans or utensils and no staff between 9pm and 9am even during "business hours" I couldn't find anyone the place was depressing
Michael Thu, 10 July 2025
Good
Marcus Thu, 12 June 2025
Exceptional
Liked: Tatyana's customer service was excellent
Disliked: The television goes out
Mary Tue, 3 June 2025
Exceptional
Mary Tue, 3 June 2025
Exceptional
Liked: Great staff
Stefan Mon, 2 June 2025
Good
Kimberly Mon, 19 May 2025
Passable
Donna Sun, 18 May 2025
Some good, some needing improvements
Liked: Price & convenience
Disliked: 1.Checked in at 1030 pm (stuck in traffic jam on 77 in VA) & lobby was closed. Said to use lobby phone to call staff. It's in vestibule. Neither I nor 2 other guests saw a phone.2. Handicapped room depressingly gray. Liven it up w bright colors using pictures or stick-on flowers
Zaccaria Sun, 18 May 2025
KIA & Hyundai owners BEWARE....
Liked: It was cheap (for a very obvious reason once you enter the room), water in the room got hot quickly & remained hot, good powered A/C unit in the room
Disliked: Staff was not friendly & they don’t open the reception desk until 11am (check out time), there was never a manager on the premises, they no longer serve breakfast despite it being advertised on the booking, a lot of wear & tear in our bathroom, the kitchen in the room had NOTHING (pots/pans, plates/bowls, utensils) & we didn’t know you had to separately BUY them as a packages ($40 for pots/pans, $20 for eating utensils & plates) through Extended Stay because it is only advertised at the front desk & the official Extended Stay America website (not mention anywhere on the booking).
Alejandro Thu, 8 May 2025
Superb