Extended Stay America Suites - Seattle - Redmond, Redmond

I had such a good experience while staying, after my bad experience of my car overheating as I got to the hotel. The front desk personnel, Bianca and Kristin were unbelievably kind and helpful. I believe that they are what truly made my stay there good; especially while waiting for a tow-truck. If I go to an event in the area again I will not hesitate to make another reservation.

Liked: Front Desk personnel.
Disliked: Nothing.

Very good

Exceptional

Don’t stay there

Liked: Room was on ground floor.
Disliked: Room was dirty. White socks turned black. No toilet paper or cups of any kind. Threadbare towels. No one at front lobby desk. Eventually a long line developed. Took 45 minutes too check in. Called the number provided in the lobby to get help. Spoke to live person 3 times. Different people. They kept saying I’m just the call center call the help number. After explaining that is what was done and the problem about trying to check in. They said. “Thank you for letting us know” and hung up.

Very good

Liked: Very handy location
Disliked: You had to go to the office to checkout dishes, and the office staff were in the back room so you had to ring a bell to call them.

Exceptional

Over priced for the lack...

Liked: Breakfast was/is a joke. A muffin really?. A .10 cent stale muffin or a granola bar. Yeah, keep your breakfast. Coffee kinda aucks too. What happened to the quality of providing people with a nice and put together hotel. I have a phone in my room that plugs into a hole in the wall that is suppose too look like a phone. Jack but really is just a hole in the wall. What the point if even having the phone in the first place if it's not gonna work.
Disliked: Stated above. Plus this. The doors need new weather stripping I can feel the breeze and see the day light come thru the DOOR of my room. I heard a man fart outside my door. Yeah that's correct a fart. It wasn't like a huge butt busting, "oh no I gotta go back" kind of fart but there was no mistaking what I heard. I have to live with this memory now. All because someone wanted to save a few dollars and bit replace the shrunken door weather stripping. Who does that , well u can tell you I know who. Right?

Very good

Liked: Close to Microsoft campus
Disliked: But noisy at night, cartonboard walls due to which you hear a lot of noise from neighbors

Superb

Good

Liked: Really well located for the microsoft campus so walking distance to the event we needed to attend. The room was clean and a good size and even had a tub. Really pleased.
Disliked: My first morning, the coffee hadn't been made so there was none for me before my meeting started. It's likely this is due to the time change and the staff not realising.