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Extended Stay America Suites - Richmond - West End - I-64 eef - (855) 329-0862
Extended Stay America Suites - Richmond - West End - I-64, 10961 W. Broad Street, Henrico, VA -(855) 329-0862
Area: Innsbrook
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BOOK ONLINE OR CALL - (855) 329-0862
2.75
HOTEL RATING: 
OKAY
2.75 out of 5 (828 Ratings)
0.7 miles from Henrico centre
BOOK ONLINE OR CALL - (855) 329-0862
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Hotel Description
This Extended Stay America - Richmond - West End - I-64 is located in Glen Allen and especially designed for longer stays with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Richmond - West End - I-64 is equipped with a stovetop microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. A free grab-and-go breakfast including breakfast bars muffins hot cereal coffee and tea is served every morning. Weekly housekeeping services are provided for free and daily provided for a fee; towels and linen exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Short Pump Town Center the Bowl America and the Regal Entertainment Theater.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Pets Allowed
` Laundry
` Parking
` Air Conditioning
` 24-Hour Front Desk
` Internet services
` Non-smoking throughout
` Vending machine (snacks)
` Heating
` WiFi
` Private parking
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Vending Machine (Drinks)
` WiFi available in all areas
` Free WiFi
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Parking on site

Extended Stay America Suites - Richmond - West End - I-64 Guest Reviews

Overall Average Score: 
Okay (2.75 out of 5)

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5

Exceptional - 5.0 out of 5

Jihad Thu, 11 April 2024

Exceptional

1

Poor - 1.0 out of 5

Jacques Mon, 1 April 2024

Not a good experience at...

Liked: Location
Disliked: The room not clean bathroom terrible and the smell was undescribalbe. . Felt unsafe.

3.5

Good - 3.5 out of 5

Walter Fri, 29 March 2024

Good

2.5

Fair - 2.5 out of 5

Reginald Fri, 29 March 2024

Passable

Liked: The location was fine.
Disliked: It was very drafty and the tub in the bathroom was not clean.

1.5

Poor - 1.5 out of 5

Jordana Fri, 29 March 2024

Don’t stay here

Liked: The property was central to everything However the google maps doesn’t give you a correct map nor does the gps . The directions brought me to the Hilton across the street . I ended up going in circles for 30 minutes asking people where it was . I called and got better directions but it’s hidden behind a shopping plaza
Disliked: I stayed on the second floor in the back . It’s across from an ambulance/ fire department so don’t count on a quiet work space if your traveling for business Also I woke up and turned the kitchen light on to see a roach traveling from the sink across the counter To top it off I brought all my paperwork garbage out to the garbage just below the staircase and rats were scrambling. Not happy at all and my emails fell on deaf ears!!

5

Exceptional - 5.0 out of 5

Ronaldo Thu, 28 March 2024

Exceptional

Liked: Clean hotel

5

Exceptional - 5.0 out of 5

Mujtaba Thu, 28 March 2024

Exceptional

Liked: Wonderful guest service and front desk people were very friendly and prompt.  Room was very clean and never seen any bugs. Well kept place and couldn't ask for a better place to be for an extended stay and Nice clean property. Very polite staff. Great management. Comfortable beds . Clean environment. Very convenient. Good breakfast.

0.5

Poor - 0.5 out of 5

Martin Mon, 25 March 2024

We Did not Stay.

Liked: Nothing, there was a commotion going on and i feared for my wife and I Life
Disliked: The room they gave us was dirty, tub was never cleaned. They had us next to a room where they had to call the Police on a customer.

5

Exceptional - 5.0 out of 5

Barry Mon, 25 March 2024

Clean hotel

Liked: Clean hotel

5

Exceptional - 5.0 out of 5

Qamar Mon, 25 March 2024

Awesome stay

Liked: Awesome stay

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Extended Stay America Suites - Richmond - West End - I-64 10961 W. Broad Street, Henrico, VA