Extended Stay America Suites - Richmond - West End - I-64 Guest Reviews
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0.7 miles from Henrico centre |
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Jihad Thu, 11 April 2024
Exceptional
Jacques Mon, 1 April 2024
Not a good experience at...
Liked: Location
Disliked: The room not clean bathroom terrible and the smell was undescribalbe. . Felt unsafe.
Walter Fri, 29 March 2024
Good
Reginald Fri, 29 March 2024
Passable
Liked: The location was fine.
Disliked: It was very drafty and the tub in the bathroom was not clean.
Jordana Fri, 29 March 2024
Don’t stay here
Liked: The property was central to everything However the google maps doesn’t give you a correct map nor does the gps . The directions brought me to the Hilton across the street . I ended up going in circles for 30 minutes asking people where it was . I called and got better directions but it’s hidden behind a shopping plaza
Disliked: I stayed on the second floor in the back . It’s across from an ambulance/ fire department so don’t count on a quiet work space if your traveling for business Also I woke up and turned the kitchen light on to see a roach traveling from the sink across the counter To top it off I brought all my paperwork garbage out to the garbage just below the staircase and rats were scrambling. Not happy at all and my emails fell on deaf ears!!
Ronaldo Thu, 28 March 2024
Exceptional
Liked: Clean hotel
Mujtaba Thu, 28 March 2024
Exceptional
Liked: Wonderful guest service and front desk people were very friendly and prompt. Room was very clean and never seen any bugs. Well kept place and couldn't ask for a better place to be for an extended stay and Nice clean property. Very polite staff. Great management. Comfortable beds . Clean environment. Very convenient. Good breakfast.
Martin Mon, 25 March 2024
We Did not Stay.
Liked: Nothing, there was a commotion going on and i feared for my wife and I Life
Disliked: The room they gave us was dirty, tub was never cleaned. They had us next to a room where they had to call the Police on a customer.
Barry Mon, 25 March 2024
Clean hotel
Liked: Clean hotel
Qamar Mon, 25 March 2024
Awesome stay
Liked: Awesome stay