Extended Stay America Suites - Raleigh - North Raleigh - Wake Towne Dr. Guest Reviews
Write a review
4.0 miles from Raleigh centre |
Write a review
Christian Fri, 12 April 2024
Very good
Liked: Location of hotel to event
Disliked: The door did not seem to lock
Christian Fri, 12 April 2024
Very good
Liked: Location of hotel to event
Disliked: The door did not seem to lock
John Wed, 10 April 2024
Stay up the street at comfort in. Much nicer and they don't have the drug and loud people.
Liked: Since I was asked by booking . Com to give this review, I want to say the front desk managers are very great.
Disliked: The poor quality of the property and the rooms. It's gotten older now and in need of a serious modern renovation. Carpets are worn,old filthy. You have to keep shoes on or your feet will get dirty. Just being honest. Furniture is old now and my first room ,the chairs had bad soiling and stains. First floor was constantly screaming kids and noise until 12 am at night. Second floor my room had tile floor which was a little better,but Furniture was just old and worn out. The constant drug use and smelling of weed each night was bad. It was reported twice to the front desk. This can be stopped by calling RPD to bring a k9 in and locate the problem people doing this. From what I was told the property was sold and to be under new owners, but new owners are not doing anything to improve the property. I feel bad for the managers as they are great ,but sort of limited to what they can do. And now they charge you a$200 deposit on check in which is not shown while booking your reservation online. The outside needs grounds maintenance and some clean up. Some people just throw their trash on the parking lot and don't care. Lastly if your not allowed to book a room without a ID or information, the Lutheran services is putting up alot of illegals they help that get into the US in these facilities. Again. The front desk and managers are truly nice and great,but the place is just run down and needs renovation. Now is the part where the owners will comment and day ,Thank you for letting us know and we hope to make your next vist a better experience.
John Wed, 10 April 2024
Stay up the street at...
Liked: Since I was asked by booking . Com to give this review, I want to say the front desk managers are very great.
Disliked: The poor quality of the property and the rooms. It's gotten older now and in need of a serious modern renovation. Carpets are worn,old filthy. You have to keep shoes on or your feet will get dirty. Just being honest. Furniture is old now and my first room ,the chairs had bad soiling and stains. First floor was constantly screaming kids and noise until 12 am at night. Second floor my room had tile floor which was a little better,but Furniture was just old and worn out. The constant drug use and smelling of weed each night was bad. It was reported twice to the front desk. This can be stopped by calling RPD to bring a k9 in and locate the problem people doing this. From what I was told the property was sold and to be under new owners, but new owners are not doing anything to improve the property. I feel bad for the managers as they are great ,but sort of limited to what they can do. And now they charge you a$200 deposit on check in which is not shown while booking your reservation online. The outside needs grounds maintenance and some clean up. Some people just throw their trash on the parking lot and don't care. Lastly if your not allowed to book a room without a ID or information, the Lutheran services is putting up alot of illegals they help that get into the US in these facilities. Again. The front desk and managers are truly nice and great,but the place is just run down and needs renovation. Now is the part where the owners will comment and day ,Thank you for letting us know and we hope to make your next vist a better experience.
Johnathon Wed, 10 April 2024
Started off rough but got...
Liked: Great location.
Disliked: Needs updated interior & cleaned. Also needs real WiFi.
Johnathon Tue, 9 April 2024
Started off rough but got progressively better as the stay went on
Liked: Great location.
Disliked: Needs updated interior & cleaned. Also needs real WiFi.
Courtney Tue, 9 April 2024
Poor
Liked: The room was huge
Disliked: This place needs a full renovation. It was old, stains everywhere. The pull out bed was so uncomfortable. I would never stay here again.
Courtney Mon, 8 April 2024
Poor
Liked: The room was huge
Disliked: This place needs a full renovation. It was old, stains everywhere. The pull out bed was so uncomfortable. I would never stay here again.
Brenna Mon, 8 April 2024
Stinky, dirty, never again.
Liked: The only thing we liked was that it was close by where we needed to be.
Disliked: It smelled horrible like cigarettes and pot, it was also extremely dirty. The photos they use for this hotel need to be updated because it is rough. The staff tried to charge me when I already paid, I had to show prove I paid and then magically they found where I paid, I still had to pay a $200 room deposit that Im still waiting to receive back. We booked a room thats suited for 4 people and the room had only one towel in it, on our booking we requested extra blankets for the pullout bed and the room did not have them, when we called the front desk for them they told us we could go to the front desk and get them (I have always had someone bring things to us) thats when they told us they were out of large blankets and we would get one later, when we finally got the blanket it was basically a throw blanket? The windows to our room were also all open which we thought was odd, but then again you could clearly tell someone had been smoking on the second floor/in the room we stayed in.
Brenna Mon, 8 April 2024
Stinky, dirty, never again.
Liked: The only thing we liked was that it was close by where we needed to be.
Disliked: It smelled horrible like cigarettes and pot, it was also extremely dirty. The photos they use for this hotel need to be updated because it is rough. The staff tried to charge me when I already paid, I had to show prove I paid and then magically they found where I paid, I still had to pay a $200 room deposit that I’m still waiting to receive back. We booked a room that’s suited for 4 people and the room had only one towel in it, on our booking we requested extra blankets for the pullout bed and the room did not have them, when we called the front desk for them they told us we could go to the front desk and get them (I have always had someone bring things to us) that’s when they told us they were out of large blankets and we would get one later, when we finally got the blanket it was basically a throw blanket? The windows to our room were also all open which we thought was odd, but then again you could clearly tell someone had been smoking on the second floor/in the room we stayed in.