Extended Stay America Suites - Phoenix - Scottsdale - North, Scottsdale

Extended Stay America Suites - Phoenix - Scottsdale - North Guest Reviews

Overall Average Score:

Pleasant (3.15 out of 5)

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Liked: cost
Disliked: Bad bed unfriendly staff ad says Scottsdale rd- was 300 yards east of Scottsdale rd difficult to locate ADS WILL NOT STOP-UNSUBSCRIBE ME

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Exceptional

Needs updated

Liked: The location was good, pretty quiet
Disliked: The beds were pretty hard. The door and one of the windows still had gaps when you closed them so they didn't seal out the wind or noise. The hot water was very intermittent. Room pretty run down on a whole in need for an update. Definitely not worth the $200 a night we paid.

Very good

Liked: The toilet did not work well, it was difficult to get on the wifi but everything else was just fine

Safe, quiet, comfy & Super...

Liked: Everything & excellent bargain!
Disliked: Nothing!!

Impossible to find the place,...

Liked: There was no breakfast. Coffee only.
Disliked: Finding the place was next to impossible. It was dark and raining and there were NO signs on Scottsdale Rd. I called ESA and spoke to someone who hardly spoke English, at least that I could understand). He couldn't really help me so gave me the # of the actual hotel. No one answered and it just looped me back to the main ESA # where I talked to another almost non English speaker who transferred me to the hotel and it looped me back again. Finally we just tried to find it. Had to drive thru a shopping center and hope to find it. When we finally found it, we couldn't find the lobby as there were no signs. Only 1 person was working the entire hotel. She was very nice and really tried to help but she was overloaded with guests signing in, guests complaining about something, and just trying to do her job. I would not stay at this hotel again.

Good stay reasonably priced for...

Liked: Location was great. Did not go to breakfast. Could use an up date on that media /cable package.
Disliked: Cable

Liked: The staff at the was friendly. The location was good.
Disliked: Smoke detector was off the ceiling, leaving dangling wires. The television remote would not turn off and the TV.