Extended Stay America Suites - Philadelphia - King of Prussia Guest Reviews
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2.0 miles from King Of Prussia centre |
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Joe Mon, 15 April 2024
Superb
Chris Wed, 10 April 2024
Exceptional
Verified Hotel Guest Tue, 9 April 2024
Liked: The area is quiet and peaceful.
Disliked: Having water trouble, disappointment.
Monica Tue, 9 April 2024
Passable
Liked: The Front Desk was exceptional and very understanding.
Abelardo Sat, 6 April 2024
A good economic option for...
Liked: In a clean, quiet and safe area. Staff was helpful and friendly.
Disliked: Nothing bad to report.
Mike Sat, 6 April 2024
Poor
Disliked: I had to wait over 30 minutes for someone at the desk to check me in, when i had already booked in advance. I called the corporate office and they tried to call the desk i was at, to reach someone and they couldn't reach anyone either. They took my name and number and told me that they would call me while I was at the hotel to talk about giving me some compensation for having to wait so long and I drove from 5 hours away and they never called. After that he finally came and said they're short staffed and he was on lunch break. I don't want the kid to get in trouble cause he seemed like a good kid, but he shouldn't be by himself. That's on management. My room didn't even have a remote to the TV and I had to go to the desk for that smh. It was a really bad experience to go through when you came from a 5 hour drive and you just want to relax and at least if you can't get that, you should be properly compensated for that. That Extended Stay in King of Prussia is very unorganized and nobody should be at the service desk by themselves to where they go on a lunch break and unintentionally have people waiting over 30 minutes and having the corporate office call and them not getting no answer either. Very Disappointed
Shirley Thu, 4 April 2024
Bad
Sandra Mon, 1 April 2024
Very bad place for family...
Liked: I don't like anything about that place
Disliked: I don't like that place, the bad smells, the dirty room, they were no staff etc. Everything was very very bad. There was NO breakfast. It is a scam. I didn't like anything about that place
Patience Mon, 1 April 2024
Very horrible experience. The worst...
Liked: They did not serve any breakfast as stated on the website. It was some expired muffins.
Disliked: Some of the staff were so rude. The tone of the girl at the front desk speaking to guests was uncalled for. The girl almost fought me simply because I asked her to tone down her voice talking to me rudely. Honestly, I didn't know that how the hotel was going to be. First time for me in a hotel like this. I have it on my list and record as one of the hotels I will never book again in my life. It was a horrible experience for my family and I. It was too late to cancel, so I had no choice but to stay. Rooms were so dirty too.
Molly Fri, 29 March 2024
Poor