Extended Stay America Suites - Orlando - Maitland - Summit Tower Blvd Guest Reviews
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9.3 miles from Orlando centre |
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Flavia, Gainesville Mon, 27 April 2015
Never again. The corridor smells pretty nasty and people left kitchen utensils outside the room. Pretty disappointed.
Disliked: I needed to move several times from bedroom to bedroom, and the final one (the lady at the front desk gave me a suite after my 5th visit to main hall), had issues. No bathroom vent; the sink didn't have the lid (I thought that an insect could jump on me when I was brushing my teeth); the bath had a drainage problem (my feet got submerged most of the time). On the top of that, hair everywhere. The bath curtain had a considerable amount of hair attached to it.
Milton Wed, 20 March 2024
Exceptional
Adams Wed, 20 March 2024
Bad
Liked: Young lady at the front that's doing my check-in was very nice nice.
Disliked: This was the worst hotel or motel,the room was filthy, and the water smelled like metal. I did not drink the water. The breakfast was a joke and hallway, and the elevator had an unusual smell. The parking lot and the outside surrounding seemed very unsafe. There were some unusual activities going on in the parking lot. I will not recommend anyone to stay at this hotel.
Angel Wed, 20 March 2024
Unable to check in after...
Liked: Unable to check in after booking and prepaying for the room. The hotel does not have front desk staff after 11:00pm until 7:00am. Hotel is not specific about this on the booking site. The hotel accepted the payment when there is on one there for checking-in. Still wating to get reimbursed.
Disliked: Unable to check in after booking and prepaying for the room. The hotel does not have front desk staff after 11:00pm until 7:00am. Hotel is not specific about this on the booking site. The hotel accepted the payment when there is on one there for checking-in. Still wating to get reimbursed.
Jade Mon, 18 March 2024
Exceptional
Julie Sun, 17 March 2024
Disappointed and will not stay...
Liked: Breakfast was adequate. Location was good, we were where we needed to be for that part of our vacation. Nice pool. Room was big but there was no microwave in the room.
Disliked: No silverware for breakfast. There were 2 small German cockroaches near our bed. I was charged for a 2 queen bed room but given one king size bed with no rate change. They said all other rooms under renovation.
Mayank Sun, 17 March 2024
Will not refund $100 deposit.
Liked: The guest that helped me jumpMy car when battery died.
Disliked: I called before I checked in and said I only need one day vs two days. I believe between booking and hotel it could have been easily changed seeing I just made the reservation before arriving. To this day I have not received a $100 deposit or return for one day. There’s a reason why they only take card for a deposit because they will not return it. I stayed less than a day and should have never checked in but I was so tired. The hotel had a horrible odor. Food from the last guest was in the fridge old and mildew. I was so tired I slept for several hours and got up to walk my dogs and in the middle of the walk I had the urgency to use the bathroom. I ran inside building quickly but to a rude attendant Who yelled at me about my dog outside I said don’t worry service trained it will sit right where I left it in the corner by please this is urgent!!!! I need to release myself before it’s too late.!!! People were in the lobby i was embarrassed having to explain over and over so I rushed to my restroom. She left all the other guest in the lobby to bang on my door so loud. I said ok 1 min. I went back out she yelled rude things to me and told me I have to leave. I said fine I only needed a day not two. I grabbed my dog who was in the same spot not bothering a soul. Except a little girl playing with her upon me coming Back. Put the dog in my car. Back to my room and as I was gathering my belongings to leave she called the cops! I was so embarrassed explaining to 3 cops what happened and they even couldn’t believe it. They kindly helped me with things and I left. Didn’t even get a full day. Was promised a refund nothing nada
Florence Sat, 16 March 2024
A little nerve wracking because...
Liked: Location in relation to my weekend plans
Disliked: ROACHES! ROACHES! ROACHES!
Ownby Sat, 16 March 2024
Slept like an ice cube...
Liked: Great ac, quiet rooms, cleans bed and decent shower
Disliked: Needs a little updating with appliances and shower
Julie Fri, 15 March 2024
Superb
Anita Fri, 15 March 2024
Exceptional