Extended Stay America Suites - North Chesterfield - Arboretum Guest Reviews
Write a review
9.5 miles from Richmond centre |
Write a review
Joel Tue, 16 April 2024
Ok for one night stay...
Liked: The room was clean but the bathroom was not cleaned. There was shower soap bottle left in the shower.
Disliked: The lobby smelled really bad as well as the floor hallways . Check in was awful had to wait a long period while other guest was checked in. I asked for an upgrade and it was not honored but the guest before me was honored an upgrade.
Monica Sat, 13 April 2024
It will be a while...
Liked: Location
Disliked: Was placed on 1 st floor room 116. 12.30am, the front desk was running the vacuum. I could hear all the noise coming in. 5:30 am woke to the housekeeping staff talking and laughing in the hall. Housekeeping started at 10 am asking if I was checking out and I replied yes at 11 only to be disturbed by another at 10:30 with the same question. Morning host wasn’t very polite having conversation with another employee having me stand they while having casual talking.
Bashir Fri, 12 April 2024
ckean place
Liked: clean
Kathleen Sat, 6 April 2024
Poor
Newton Fri, 29 March 2024
I was very disappointed in...
Liked: Location
Disliked: I was expecting a much nicer facility. Building was run down. Breakfast was a joke. Noisy hallways.
Aliyah Thu, 28 March 2024
Dirty
Liked: Nothing
Disliked: Everything. This was thee most dirtiest hotel I have ever stayed at. The WHITE wash rags were CREAM. ???. The dust on the headboard was piled up. There were oil stains on the walls. The fridge and microwave smelled so bad. And the sheets were dirty. This hotel should just close down honestly. Corporate is clearly not checking on their establishments because even the worst person you know wouldn’t send their enemy here. Yes, it’s that dirty.
Ana Mon, 25 March 2024
The worse hotel I have...
Liked: Lady in front desk just doing her work.
Disliked: Really BAD services in this business to community + visitors from different States. Dirty place to stay with family. Plus they didn’t reemburse the total I paid.
Shannon Thu, 21 March 2024
Awful. Will never stay here...
Liked: Nothing. Do not stay here!!!!!
Disliked: Property smelled, was filthy, and we did not feel safe. We checked out after being there for less than an hour.
Corleeshia Sun, 17 March 2024
Disappointing
Jackie Tue, 12 March 2024
Stay at own risk
Liked: Room was ready when we arrived. Good location to where we needed to be.
Disliked: The hallway floors were very dirty with broken clothes hangers, trash from food wrappers. Dirty towles were left in hallway right across from our room that had pee on them, yes you smelled it! The whole place smells of pot, if thats your thing you would like it, morning, noon and night. Bed sheets and towles had stains on them. I could go on but think this is enough.