Extended Stay America Suites - Los Angeles - Burbank Airport Guest Reviews
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1.7 miles from Burbank centre |
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Alva Tue, 19 March 2024
Exceptional
Olivia Thu, 14 March 2024
I will never stay here...
Liked: Absolutely nothing.
Disliked: No running water for the first hour. Hotel facilities were filthy. Extremely outdated and smelled of cigarettes. The room was dirty, smelled and had roaches in the bathroom. I asked for silverware and they handed me two dirty forks with yogurt or food stick on the back and in between the prongs. The elevator screamed as the doors struggle to open and closed.
Fernando Tue, 12 March 2024
Good
Megan Thu, 7 March 2024
I had to get a...
Liked: The front desk ladies were friendly
Disliked: I had to leave because they were cockroaches. The place is super dirty. It smelled musty and moldy.
Amy Tue, 5 March 2024
I had an awful experience...
Liked: The place was filthy, cockroaches, plumbing, issues, air, conditioner, work, yeah, sure it was horrific absolutely horrific with he treated me! disrespected, fairly unfriendly discriminated against it was an awful experience. The general manager should be fired.
Disliked: If the place was cleaner, if there were no cockroaches with the plumbing and air-conditioning work, if the walls were thicker, the management was professional. They compensated me correctly for what I have been put through. I stayed there for several days and got hardly any compensation.
Kaz Sun, 3 March 2024
Avoid if you are traveling...
Liked: Location. Free parking (but make sure to park in a well lit spot).
Disliked: I have never stayed in such a dirty hotel. The facility is run down. The hallways are filled with weed smell. Room smelled moldy and my kid had some kind of allergic reaction. I thought he was coming down with a cold so we kept him in - got worse. Upon a check in, we saw two cops coming in to the lobby. I should taken it as a sign We would have cancelled but we paid for 8 days in advance for a work. And no cancellation on booking.comWe checked out at 6 am. And were charged for a late check out. They have not refunded yet. (It’s been 10 days) NOT a place I would ever recommend!Breakfast - please refer the picture I posted.
Nicholas Thu, 29 February 2024
Poor
Disliked: Smell of weed, dirty elevator, other guests heard through the walls
Antonio Thu, 29 February 2024
Disappointing
Honeycutt Mon, 26 February 2024
Poor
Liked: Location
Disliked: No towels, bed wasn't very comfortable.
Tatiana Mon, 26 February 2024
Exceptional