Extended Stay America Suites - Laredo - Del Mar Guest Reviews
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4.4 miles from Laredo centre |
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Robert Thu, 21 March 2024
A TOTALLY DISAPPOINTING AND UNCOMFORTABLE...
Liked: After a 3 hr drive from San Antonio, and dinner, I finally settled in and went to bed at 11:00 pm but the fire alarm went off about 2:39 am and police and firefighters arrived. What a disaster , got 2 1/2 hrs of sleep and had to drive to Monterey , Mexico to pickup my fiancé , at 9 am that morning! And then drove back to San Antonio, 7 hrs return! I ask the hotel manager for a refund considering that I paid 89$ For 2 1/2 hr of sleep over a 15 hour drive and trip! I am requesting and total refund or a voucher for a night stay as consideration for the disaster this hotel chain put me through! I have pictures of firemen standing in the lobby! Where can I send them! I am a FB traveling ambassador to hundreds of thousands followers and will make sure my review of this hotel and booking.com handling of my request of a full refund and credit voucher for a comp. Stay. Thanks for your consideration!
Disliked: The fire alarm at 2:30 am and. The manager refusing to even consider any kind of offer or apology for the incident and paying 89 $ for 2 1/2 hours of sleep!While traveling round trip, fr San Antonio, Tx and Monterey Mexico international airport, I’ve 750 miles to and from!
William Wed, 20 March 2024
Good
Liked: Rooms were clean and spacious
Disliked: 3xspected more for the price. The bed was so hard couldn't rest well. I stayed in one in AKRON ohio that was awsome. This one was so so
Daniel Fri, 15 March 2024
Exceptional
Carlo21497 Thu, 14 March 2024
Very good
Ramirez Tue, 12 March 2024
Very good
Liked: stay
Janet Sat, 9 March 2024
Very good
Pedro Sun, 25 February 2024
Very good
Susan Fri, 23 February 2024
Exceptional
Liked: All was great. Nice and clean.
Daniel Wed, 21 February 2024
Exceptional
Alvarado Sun, 11 February 2024
Superb