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Extended Stay America Suites - Jacksonville - Salisbury Rd. - Southpoint eef - (855) 266-7297
Extended Stay America Suites - Jacksonville - Salisbury Rd. - Southpoint, 4693 Salisbury Road, Jacksonville, FL -(855) 266-7297
Area: Southpoint - Butler Blvd West
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BOOK ONLINE OR CALL - (855) 266-7297
2.35
HOTEL RATING: 
DISAPPOINTING
2.35 out of 5 (199 Ratings)
8.4 miles from Jacksonville centre
BOOK ONLINE OR CALL - (855) 266-7297
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Hotel Description
This Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint is located in Jacksonville and especially designed for longer stays with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. A free grab-and-go breakfast including breakfast bars muffins hot cereal coffee and tea is served every morning. Every kitchen at Extended Stay America - Jacksonville is equipped with a stove top microwave and a fridge. The hotel also provides guests with laundry and ironing facilities. Upgraded bedding with extra pillows is also offered. Weekly housekeeping services are provided for free. Daily housekeeping is offered for a fee. Towel and linen exchange is offered the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Cummer Museum of Art & Gardens the Everbank Stadium and the River Cruises.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Pets Allowed
` Swimming Pool
` Laundry
` Parking
` Air Conditioning
` 24-Hour Front Desk
` Internet services
` BBQ facilities
` Non-smoking throughout
` Vending machine (snacks)
` Heating
` WiFi
` Outdoor pool (all year)
` Private parking
` outdoor pool
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Picnic Area
` Vending Machine (Drinks)
` WiFi available in all areas
` Free WiFi
` Lift
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Parking on site

Extended Stay America Suites - Jacksonville - Salisbury Rd. - Southpoint Guest Reviews

Overall Average Score: 
Disappointing (2.35 out of 5)

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0.5

Poor - 0.5 out of 5

Destiney Thu, 11 April 2024

Bad

Disliked: My reservation was cancelled due to not having cleaning staff but I was not notified until I arrived to check in. Lucky one of the other Hotels in the area had availability for us to stay there.

0.5

Poor - 0.5 out of 5

Vanessa Thu, 11 April 2024

Bad

Disliked: Reserved online prior to stay and when we arrived to check-in we were told that the rooms were sold out. We are from Georgia(over 3 hours away), so it was a headache trying to find somewhere else to stay. I don't understand how I could reserve a room and it not be availible at arrival!

0.5

Poor - 0.5 out of 5

Molly Thu, 11 April 2024

Bad

Liked: Not much
Disliked: Filthy and a lot of drug dealers that stay there for long periods of time

0.5

Poor - 0.5 out of 5

Molly Sun, 17 March 2024

Shocking

Liked: They didn't have breakfast and the desk clerk wanted 100 CASH for the room deposit
Disliked: Everything

3

Pleasant - 3.0 out of 5

Hester Thu, 14 March 2024

Pleasant

Liked: Location Price
Disliked: Room smelled like smokeNo trash canNo remote

0.5

Poor - 0.5 out of 5

Jack Tue, 12 March 2024

Worst pick in years.

Liked: Not anything . Waited an hour past check in for clean sheets . Room smelled like pee . Room was in very bad condition even the beds were broke down and worn out .
Disliked: Every thing . Lobby and elevator smelled like pot and pee . Room was realy nasty seen Roches and seen evidence of bed bugs . Was there 10 to 20 minutes and checked out and would not give refund.

3.5

Good - 3.5 out of 5

Robinson Mon, 4 March 2024

Good

0.5

Poor - 0.5 out of 5

Whitney Sat, 24 February 2024

Absolutely disgusting

Liked: Nothing
Disliked: Everything

0.5

Poor - 0.5 out of 5

Antonio Fri, 23 February 2024

Bad management! No checks behind...

Liked: We showed our service dogs badges at check in. At check out they charge us $20 per night and only gave us $60 of our $100 deposit back. She said there is a$20 charge per night for your dogs so I showed her both of our dogs service dog badges and told her we showed them check in and the lady said there was NO charge. And she still charged us! Not only that when we checked in to our room the room was NASTY we have the pictures and videos on YouTube to prove it…. They switched us to room number #2 still nasty… then switched us to room #3 still nasty by this time we have been at the hotel for 1 hour already checked but we had NO room. We had to take the room # 3 even though it was nasty and wait on the in house house keeping to come clean the room (while we was in the room) SO UNPROFESSIONAL!!!! She had to take the sheets with her because the had black stains all over them…..
Disliked: When we was leaving the property……

0.5

Poor - 0.5 out of 5

Penelope Mon, 12 February 2024

Could not believe this place...

Liked: There was no breakfast when we got down there at 9:15,No coffee, nothing
Disliked: Filthy and smelly - very disappointed

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Extended Stay America Suites - Jacksonville - Salisbury Rd. - Southpoint 4693 Salisbury Road, Jacksonville, FL