Extended Stay America - Houston - Sugar Land Guest Reviews
Write a review
|3.0 miles from Sugar Land centre|
Write a review
Firoz Thu, 19 April 2018
Eva Thu, 19 April 2018
The restroom in our room...
Liked: The friendly staff
Disliked: The hotel had a really bad smelled, and our room did too
Keya Wed, 18 April 2018
Krishcj Mon, 16 April 2018
Liked: nice place good for the money
Kstans Mon, 16 April 2018
Disliked: Kitchen and bathroom very poorly maintained and cleaned in between guess. Sheets were stained as well as the towels. Hotel walls very thin, we could here all of our neighbors both adjacent and above. The hotel allowed pets and the dogs barked and howled non stop. Staff were not knowledgeable nor friendly. Housekeeping did not visit until one hour prior to check out from our three day stay only to remind us that check out was in an hour. Unfit, my family and I will not be visiting this location again.
Tonya Mon, 16 April 2018
Liked: There wasn?t anything positive about this hotel.
Disliked: The whole experience was horrible. There were dead roaches in the bed and unrecognizable stains on the mattress. The bathroom was disgusting and huge roaches came out during the night time. This was the worst hotel I?ve ever stayed in. Everything was nasty and broken. The hallway smelled of marijuana and the elevator ride is a gamble with your life.
Fe Sun, 15 April 2018
Liked: No phone, no hangers, no iron and no hairdryer. I complained the first day and was told the front desk didn't have them either. The people above me walked with heavy feet the noise was awful.
Yolanda Sun, 15 April 2018
It was good for me...
Disliked: The sheets had hair on them when I checked. The ironing board didn?t have any covering. The freezer had hair in it. Not enough towels.
Sylvia Sat, 14 April 2018
Definitely a nice stay.
Liked: It was clean nice area and awesome price.
Disliked: Well lit and great location. Will recommend.
Verified Hotel Guest Fri, 13 April 2018
Liked: The only good thing about this hotel was the location . Overall, wouldn't return it has a weird smell. My boyfriend and I made the best of it and called it the retirement home suite.
Disliked: The room wasn't fully prepared. The pots and pans not available in the room as promised and it had a funky smell in the entire building. I would add $10.00 more dollars and go next door to the Marriott.