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Extended Stay America Suites - Dallas - Frankford Road eef - (855) 270-4339
Extended Stay America Suites - Dallas - Frankford Road, 18470 North Dallas Parkway, Dallas, TX -(855) 270-4339
Area: Plano West
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BOOK ONLINE OR CALL - (855) 270-4339
2.75
HOTEL RATING: 
OKAY
2.75 out of 5 (75 Ratings)
15.9 miles from Dallas centre
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
Extended Stay America - Dallas - Frankford Road is located in Plano and especially designed for longer stays with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Dallas - Frankford Road is equipped with a stovetop microwave and a fridge. The hotel also provides guests with laundry ironing facilities and upgraded bedding with extra pillows. The property offers free onsite parking. A free grab-and-go breakfast is available. Attractions within close proximity to the hotel include the Legacy Business Park the Dr. Pepper Ballpark and the The Heart Hospital Baylor Plano.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` telephone
` dishwasher
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` English
` Non-Smoking Rooms Available
` Sofa
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Suites - Dallas - Frankford Road Guest Reviews

Overall Average Score: 
Okay (2.75 out of 5)

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1.5

Poor - 1.5 out of 5

Ambrea Sun, 24 March 2024

Hot and over priced.

Liked: Other than they do not have an incidental fee.
Disliked: They are under construction so I’m hoping that was the issue. The air didn’t work and they did not offer a price reduction. No early check in. Tim was plain and dirty.

0.5

Poor - 0.5 out of 5

Mazonna Mon, 18 March 2024

Horrible

Liked: When I arrived the hotel was closed due to renovations. I did not receive not one notice from booking.com or extended stay regarding this matter. I spoke with an hotel employee who's demeanor was pleasant, however could not provide me with alternative accommodations at another location. My main issue is that booking.com's follow up is piss poor because, being that they are the hotel brokerage, they should have know this. More over than this, I tried to submit for a cancellation online an was unsuccessful due to technical difficulties with the website. Last but not least, I am still experiencing attempts for cancellation payments to my listed payment method.
Disliked: When I arrived the hotel was closed due to renovations. I did not receive not one notice from booking.com or extended stay regarding this matter. I spoke with an hotel employee who's demeanor was pleasant, however could not provide me with alternative accommodations at another location. My main issue is that booking.com's follow up is piss poor because, being that they are the hotel brokerage, they should have know this. More over than this, I tried to submit for a cancellation online an was unsuccessful due to technical difficulties with the website. Last but not least, I am still experiencing attempts for cancellation payments to my listed payment method.

4

Very Good - 4.0 out of 5

Daryl Tue, 12 March 2024

Very good

5

Exceptional - 5.0 out of 5

Vanessa Thu, 29 February 2024

Exceptional

4

Very Good - 4.0 out of 5

Vanessa Sat, 24 February 2024

Very good

2

Disappointing - 2.0 out of 5

Juan Fri, 23 February 2024

Disappointing

Disliked: There is no hot water in the hotel,so you cannot take a shower;The room does not basic tools such as a kettle and water cup

1.5

Poor - 1.5 out of 5

Top Sat, 10 February 2024

Poor

1.5

Poor - 1.5 out of 5

Top Sat, 10 February 2024

The bed is hard and...

Liked: The Hotel staff
Disliked: The air has been out every since January and now they trying to charge a deposit which they ain’t been charging

0.5

Poor - 0.5 out of 5

Iyron Thu, 1 February 2024

The worst hotel I’ve ever...

Liked: Absolutely nothing and you should be ashamed to rent these rooms out under your name.
Disliked: The pool was fillled with moss. Looked like a swamp. The A/C didn’t work, the heat didn’t work. The shower had mold around the tub. The shower curtain was filthy. The floor felt like it was caving in

1.5

Poor - 1.5 out of 5

Jeremy Fri, 26 January 2024

Poor

Liked: Nice clean and spacious
Disliked: No heat would be nice to have have to pay more for better wifi

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Extended Stay America Suites - Dallas - Frankford Road 18470 North Dallas Parkway, Dallas, TX