Pleasant

Liked: Location was good, and room was quiet

Exceptional

Liked: The manager was very nice and polite and upgraded our room The room was very clean and smoke free The location was perfect for the 3 day event we attended
Disliked: Nothing

Staff is doing their best...

Liked: The kitchen facilities were fine, but the age and condition of the carpet, linens, draperies, television, the room stank and felt very grimy.A room can only be cleaned so much you know? It’s not for lack of trying like I’m sure the housekeepers do their best, but for 475 dollars I shouldn’t feel like I can’t take my clothes off in the room.
Disliked: The carpet is disgusting, grimy, sticky, the room has a lingering stench, there is no door on the closet, the linens were clean but worn. Like any port in a storm, but every other hotel in the area had rooms for 186 bucks night of. It feels like a scam to have my booking.com booking weaponized against me. Like I understand that there is a risk when you book the price of the room could decrease and you’re paying for the convenience of reserving the date, but I feel rather robbed. I think the room was worth, at most after tax, considering the date, 350 bucks. That’s the maximum. 475 for a room you can’t walk barefoot in? Cmon my friends. I should’ve cancelled my booking night of and gone to the Marriott. My fault thinking fulfilling the reservation would result in value for my money paid.

Good

Very poor

Exceptional

Great value great location room...

Liked: It’s location is great
Disliked: Clean and spacious perfect for what I need

Bad

Liked: Nothing. You walked in place knowing you are under recorded surveillance.
Disliked: The assistant manager was terrible. The odor in the facility was beyond description. The room was dirty with a horrible smell. Bathroom shower was moldy. The AC unit was full of garbage and dirt.

Liked: Absolutely nothing
Disliked: The staff was inadequate at best. It was dark and dingy like a run down apartment building. There were guests who were less than favorable. The night manager came barreling into my room twice!!! I was disgusted.