Extended Stay America Select Suites - Chicago - Naperville - West Guest Reviews
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4.5 miles from Naperville centre |
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Meola Sat, 17 February 2024
Good
Michael Thu, 8 February 2024
Bad
Verified Hotel Guest Thu, 4 January 2024
Liked: The location was perfect for me, with easy access to the highway, as well as to nearby restaurants. The staff were friendly. Parking was ample.
Disliked: The room was in a bit of need of maintenance, particularly to the carpet with large tears in it. But it was clean and comfortable and well worth the price paid.
Paul Tue, 2 January 2024
This is an awful stat...
Liked: I didn’t like anything about that hotel. It was a non-smoking and people smoked all over that hotel they steal there’s cockroaches there and the staff doesn’t go into your room and clean up at all or give you a change of towels. I was there for two weeks not once that I see a staff member coming vacuum my carpet I did it. I asked him for the vacuum cleaner cause I couldn’t take it anymore And they’re not cheap for two weeks. I paid close to $1700. They stole two jackets of mine and two brand new hoodies plus my insulin and charge me an extra day of $80 when the hotel room was paid for in full just an awful place I called corporate and they did nothing about it. As a matter fact, they hung up on me three times and they took them over three weeks to get , any answer do not book a hotel at extended stay they are just awful
Disliked: What could’ve been better is they could clean the room, not stole not throw away my insulin and not charged me for an extra day
Fontana Mon, 11 September 2023
Poor
Fontana Mon, 11 September 2023
Poor
Taliaferro Sun, 20 August 2023
Passable
Taliaferro Sun, 20 August 2023
Passable
Taliaferro Sat, 5 August 2023
Perfect
Taliaferro Sat, 5 August 2023
Exceptional