Extended Stay America Select Suites - Chicago - Naperville - East Guest Reviews
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2.6 miles from Naperville centre |
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Aaron Sat, 9 March 2024
Very poor
Liked: Cabinets all chipped. Cabinet doors hanging. Bathtub needs replaced and tile around tub
Disliked: Same as above comment
Mike Mon, 4 March 2024
Poor
Liked: Good location.
Disliked: Staff were nonexistent. Nobody at front desk to check in or out. Had to call a phone number for someone to come down to check me in at 10 pm. Not very customer friendly at all. Won't be going back.
Daisha Mon, 26 February 2024
Exceptional
Raymonia Mon, 19 February 2024
Very good
Liked: The room was nice
Disliked: No breakfast. Lack of staff presence. Had you wait about 15 minutes before clerk arrived at the desk to check me in.
Reginald Sun, 3 December 2023
Passable
Twanytwan Wed, 8 November 2023
Superb
Verified Hotel Guest Mon, 6 November 2023
Liked: Location
Disliked: The room REEKED of old cigarette smoke. The bathtub looked disgusting.All kinds of patch holes in the walls. Bathroom door lock sticks and needs to be replaced.Needs a TOTAL renovation .
Anonymous Sat, 4 November 2023
I have asked for a...
Liked: IT’s location
Disliked: Room had no garbage cans beds were uncomfortable TV was if extremely poor qualityLamps broken.
Bicer Fri, 3 November 2023
Dissatisfaction
Liked: Location.
Disliked: Need more attention on room cleaning. The funny parts are no light bulbs in some table lights and no shampoo, soap and etc.
Gordon Mon, 30 October 2023
Very poor
Liked: The location is OK but ideally you need a vehicle to get anywhere.
Disliked: The hotel is dated, the furniture in the room was extremely badly damaged. The hotel needs renovating. The front desk took 20mins to check me in because the equipment was slow then couldn't give me an reciept. The desk also isn't manned 24/7. Really wouldn't encourage anyone to stay here it's a sh*t hole.