Extended Stay America Suites - Boston - Marlborough Guest Reviews
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2.5 miles from Marlborough centre |
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Walters Sun, 21 April 2024
Bad
Liked: I didnt like anything about it. Booking paid for the room when I asked to be billed at the site. Then the site double paid. So before I even saw the room I had paid for the place 3x. The room was dirty, dingy. No towels, toilet paper and smelled. We decided not to stay, requested refunds from you- Booking.com and Extended stay, and still have not received thenm.
Disliked: See above.
Nicholas Sun, 21 April 2024
very disappointing
Disliked: Check in was late. Waited an hour and a half past normal check in time after requesting an early check in.
Jackson Tue, 16 April 2024
Very good
Sarah Mon, 15 April 2024
Don't depend on this hotel...
Liked: The stove, microwave, TV, fridge and bed
Disliked: They were overbooked and I had to go with a king. They couldn't adjust the rate. The tub had peeling paint, called the front desk to see about late checkout, the person at the desk said I have to wait for the 7am person. They didn't show till after 7:15. As a result we only got 3 hrs sleep. There were to places to charge the phone, no extra pillows/blankets and the sliding closet door kept getting stuck.
Khurram Mon, 15 April 2024
Good location, unpleasant property conditions....
Liked: Location
Disliked: The cleanliness. There were carpenter ants in our room. First time I’ve seen them in any hotel I’ve stayed.
Andree Mon, 15 April 2024
Passable
Liked: Location and room level for my pet
Disliked: The smell.
Alexandra Sun, 14 April 2024
Passable
Williams Thu, 4 April 2024
Nice couldve been cleaner in the bathroom
Liked: Nice staff
Disliked: No hot breakfast
Williams Thu, 4 April 2024
Nice could’ve been cleaner in...
Liked: Nice staff
Disliked: No hot breakfast
Mawusse Tue, 2 April 2024
Exceptional
Liked: Location