Extended Stay America Suites - Billings - West End Guest Reviews
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3.6 miles from Billings centre |
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Verified Hotel Guest Tue, 16 April 2024
This guest did not leave comments about this hotel.
Glenda Fri, 12 April 2024
Not good
Liked: I waited for the woman to try to figure out where to put me because they didn’t have my room and she had to make phone calls and go check locations in the motel to put me in a different room because I booked a room that was not available. And when I got to this particular room that she gave me, it was filthy filthy filthy, filthy, undescribable.
Disliked: It was so dirty the floors had all kinds of hair and popcorn, pieces, and trash
Jaccob Tue, 9 April 2024
Passable
Ivan Sun, 7 April 2024
Liked: I went to pay and I was told that I was being to load when I was on my phone when I was outside with no one around and the women told me I couldn't stay there any more and I had to leave after being there for a couple of days. And I was not being load
Disliked: I was not being load at all. I beg her And the other worker to please let me stay and they didn't. I left and couldn't find one and sleep in a parking lot. My wallet was gone that I left in the room on accident with $400 dollars in it. They stole it
Megan Sun, 7 April 2024
I was refused to be...
Brune Fri, 5 April 2024
Don't book here!!!
Liked: I didn't even stay here.. I got there and the front desk told me they were over booked. The girl was VERY rude and told me she didn't know what to tell me about a refund. The lobby was very dirty and she was so rude I was disgusted
Disliked: Absolutely nothing
James Wed, 3 April 2024
Bad
Liked: none
Disliked: they took are money and said they will say we no showed so i took a pic she was racist and refised service
David Mon, 1 April 2024
Please send my receipt so...
Disliked: How can I get a receipt....keep asking. Was told it would be emailed because I booked online. Still not received.
Tracy Sun, 31 March 2024
Not again, and your reputation...
Disliked: Unclean and smelly - No breakfast
Valrose Sat, 30 March 2024
Unpleasant . Place is a...
Liked: Nothing to like .
Disliked: The receptionist was rude buyer she seemed as if she was being wearing several caps . Eg doing laundry and manning the front desk . From the entry to the room is super filthy with a super artificial “ clean smell fragrance .” The elevator doesn’t work . I was given one key which didn’t work so I instantly retreat my steps and asked for a refund . I met another guest who endorsed the rudeness of the front desk staff and stated that he had to clean his room himself .