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Extended Stay America Suites - Billings - West End eef - (855) 254-7214
Extended Stay America Suites - Billings - West End, 4950 Southgate Drive, Billings, MT -(855) 254-7214
Area: Billings Southwest
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BOOK ONLINE OR CALL - (855) 254-7214
3.5
HOTEL RATING: 
GOOD
3.5 out of 5 (807 Ratings)
3.6 miles from Billings centre
BOOK ONLINE OR CALL - (855) 254-7214
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Hotel Description
This Extended Stay America - Billings - West End is located in Billings and especially designed for longer stays with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Billings is equipped with a stove top microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Weekly housekeeping services provided for free and daily provided for a fee; towels and linen exchanged at the front desk. Free grab-and-go breakfast including breakfast bars muffins hot cereal coffee and tea is served every morning. The property offers free onsite parking. Attractions within close proximity to the hotel include the Geyser Park the Rimrock Mall and the The Reef.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Heating
` Shared kitchen
` On-site parking
` vending machine
` telephone
` alarm clock
` kitchenware
` blackout curtains
` Family Rooms
` Free Wi-Fi
` Kitchen
` English
` Non-Smoking Rooms Available
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Spa services
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Suites - Billings - West End Guest Reviews

Overall Average Score: 
Good (3.5 out of 5)

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0.5

Poor - 0.5 out of 5

Verified Hotel Guest Tue, 16 April 2024

This guest did not leave comments about this hotel.

1.5

Poor - 1.5 out of 5

Glenda Fri, 12 April 2024

Not good

Liked: I waited for the woman to try to figure out where to put me because they didn’t have my room and she had to make phone calls and go check locations in the motel to put me in a different room because I booked a room that was not available. And when I got to this particular room that she gave me, it was filthy filthy filthy, filthy, undescribable.
Disliked: It was so dirty the floors had all kinds of hair and popcorn, pieces, and trash

2.5

Fair - 2.5 out of 5

Jaccob Tue, 9 April 2024

Passable

0.5

Poor - 0.5 out of 5

Ivan Sun, 7 April 2024

Liked: I went to pay and I was told that I was being to load when I was on my phone when I was outside with no one around and the women told me I couldn't stay there any more and I had to leave after being there for a couple of days. And I was not being load
Disliked: I was not being load at all. I beg her And the other worker to please let me stay and they didn't. I left and couldn't find one and sleep in a parking lot. My wallet was gone that I left in the room on accident with $400 dollars in it. They stole it

0.5

Poor - 0.5 out of 5

Megan Sun, 7 April 2024

I was refused to be...

0.5

Poor - 0.5 out of 5

Brune Fri, 5 April 2024

Don't book here!!!

Liked: I didn't even stay here.. I got there and the front desk told me they were over booked. The girl was VERY rude and told me she didn't know what to tell me about a refund. The lobby was very dirty and she was so rude I was disgusted
Disliked: Absolutely nothing

0.5

Poor - 0.5 out of 5

James Wed, 3 April 2024

Bad

Liked: none
Disliked: they took are money and said they will say we no showed so i took a pic she was racist and refised service

2.5

Fair - 2.5 out of 5

David Mon, 1 April 2024

Please send my receipt so...

Disliked: How can I get a receipt....keep asking. Was told it would be emailed because I booked online. Still not received.

1.5

Poor - 1.5 out of 5

Tracy Sun, 31 March 2024

Not again, and your reputation...

Disliked: Unclean and smelly - No breakfast

0.5

Poor - 0.5 out of 5

Valrose Sat, 30 March 2024

Unpleasant . Place is a...

Liked: Nothing to like .
Disliked: The receptionist was rude buyer she seemed as if she was being wearing several caps . Eg doing laundry and manning the front desk . From the entry to the room is super filthy with a super artificial “ clean smell fragrance .” The elevator doesn’t work . I was given one key which didn’t work so I instantly retreat my steps and asked for a refund . I met another guest who endorsed the rudeness of the front desk staff and stated that he had to clean his room himself .

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Extended Stay America Suites - Billings - West End 4950 Southgate Drive, Billings, MT