Extended Stay America Suites - Austin - Northwest/Arboretum Guest Reviews
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10.9 miles from Austin centre |
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Janet Mon, 18 March 2024
Do Not stay here and...
Liked: Nothing
Disliked: No carpet, no hair dryer, no kitchenware, even after we requested we get a coffee pot with used grinds (per description of room) microwave rusted, only 1 stove element worked and other took forever to heat, thin sheets, stove light does not work and lamp does not work.We were told by night clerk that housekeeping comes every 2 weeks. Pointless trying to get any assistance from the nighttime guy clerk he sits in lobby and does not get up to assist wants you to tell him what you need before he will get up.
Yardli Sat, 16 March 2024
Good
Valentina Wed, 13 March 2024
it was great.
Liked: location was perfect and centered to everything!
Disliked: the tubs were stained and the bathroom light went out after the first night.
Doryan Mon, 11 March 2024
I would have loved a...
Liked: I didn't get to stay there. I checked in late and they canceled my room. I'm expecting a refund
Disliked: I don't have an opinion
Haydee Mon, 4 March 2024
Horrible, not worth 150
Liked: Nothing
Disliked: It was very dirty and the room was not worth 152. I would hardly call the breakfast a breakfast. It was a tiny stand in between two chairs. where they offered "grab and go breakfast" it was so bad we stayed for maybe 30 minutes and then left. Checked out immediately. Will not be recommending to anyone. The bed wasn't even made it looked like someone had just laid on it and left it like that.
Michele Sun, 3 March 2024
Adequate, but should not advertise...
Liked: Bed was comfortable.
Disliked: I specifically look for hotels that include breakfast to save time while traveling. This hotel was listed as "includes breakfast" but had stale muffins, granola bars, or oatmeal packets as the only food available, and coffee/tea was the only beverage.
Dizzlie Tue, 27 February 2024
Very good
Kaitlyn Mon, 26 February 2024
Superb
Olivia Mon, 26 February 2024
Exceptional
Moreno Fri, 23 February 2024
Exceptional