Extended Stay America Suites - Atlanta - Vinings Guest Reviews
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14.5 miles from Atlanta centre |
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Nicole Thu, 21 March 2024
Pleasant
Liked: The bed was comfortable, clean and a great price. The roll-in shower was great addition. The front desk staff at checkout was nice.
Disliked: The front desk staff was at check in was rude. She insisted that I was looking at the keypad wrong even though nothing was coming up. She also tried to make us pay for the room twice after we'd already paid for it online.The deposit was high. Most places I've been to are $50. $100 made our tight budget for a medical trip even tighter.The breakfast is oatmeal, granola, and muffins. It's only a good value if you like all of it. The set up of the TV isn't ideal because it doesn't face the bed. Also there is no coffee in the room when you arrive. Coffee would've been nice after driving four hours to get there. Even in dirt cheap motels, they'll have a coffee pot and coffee in the room, but not here.
Ronald Thu, 21 March 2024
Ok hotel needs better management
Liked: Decent hotel good location
Disliked: Front desk was slow rooms need improvement
Dhiraj Tue, 19 March 2024
Disappointed
Liked: Location,
Disliked: The room was very smelly, even lobby was smelly.Surprisingly no room service on weekends,Used same towels for two days.Our toilet was flooded, we were fortunate to find a lady staff who helped, as I mentioned no room service on weekends.They advertised breakfast including, but only Coffee and some protein bars were as a breakfast . Over all very bad experience.
Jones Mon, 4 March 2024
Bad
Liked: NOTHING
Disliked: NOTHING
Isabelle Sat, 20 January 2024
Good
Liked: Room is very big
Disliked: The lobby smells and is under construction. The fitness room has no weights.
Leisha Tue, 9 January 2024
Pleasant
Liked: The location was great, close to a mall, grocery stores, shops, restaurants, etc. The staff trainer, Kenya was super helpful and very knowledgeable about the company's process. All the custodial staff were extremely nice and took their work seriously, reflecting in the cleanliness of the room and facility.
Disliked: Most of the front desk staff weren't as knowledgeable about the company's process of extending a stay which caused us to loose over $120 for paying for the same room twice in one day!! That's why Kenya was assigned to the property to train staff to prevent this issue from happening to other people!!
Marilyn D. Sat, 6 January 2024
Liked: Although the hotel Is in the middle of updating the property its very clean! My room was spacious and functional.
Disliked: Yes, the breakfast needs updating. Ive been working and staying in ESAs for months now and its nice to have the free breakfast options but they didnt have the oatmeal or grits on these cold winter days, wouldve been nice.
Deley Wed, 3 January 2024
Very good
Lamar Sat, 23 December 2023
This guest did not leave comments about this hotel.
Chyanne Tue, 19 December 2023
Exceptional