Good price, clean, acceptable standards

Liked: Front house staff polite and efficient. restaurant very good for breakfast. Room average
Disliked: Dissatisfied with airport shuttle. Departure given as 15 and 45 past hour, but shuttle left 5 mins early on both occasions, leading me to miss it and stand in the cold in my shirtsleeves, having just arrived from Bangkok. If I was running this shuttle, (I am a retired hotel manager), it would leave on time, every time. Poor excuses by driver: "We can't wait at the shuttle stop if we arrive early". Not true; one of their shuttle busses waited 20 minutes while I was there, on charter to China Air.Room was generally OK, but I don't think anyone had oiled the bathroom door hinges since the place was built. If I had been traveling with my wife the creaking would have woken us up as one went to the bathroom at night.There were floodlights in the car park outside the room and the curtains didn't pull quite closed enough to blank these out.A common problem with hotel bathrooms is the washbasin tub plug allowing the water to drain away while one is shaving. This hotel was no exception there. When I was managing resort hotels I put a strong emphasis on the room service maids looking carefully for, and reporting, any small deficiencies for follow up by maintenance department. I rewarded them for every sub-optimal thing they reported, and this is a great way to stop small problems like these from accumulating.The bed was much too soft for my taste and was so low that it was almost like a mattress on the floor. Difficult to get up from. Last time I stayed here I was upgraded to a junior suite, and this was fantastic. Not quite so satisfied this time, but the foregoing are not real reasons not to stay. The price was good and the services generally acceptable. Book a junior suite if you can afford it and you'll have a great stay.

Very good

Superb

Short stay do to flight...

Liked: Easy access to airport
Disliked: Slept on pullout couch very uncomfortable old and stained had chip crumbs in it that had to be removed by me before l could use. Disappointing

Exceptional

Liked: The staff was super nice and helpful. The shuttle service was excellent and a great bonus. Great location, went for a walk that evening
Disliked: Well there's nothing I can point out... Everything was great.

Good

Friendly staff and clean space...

Liked: The lobby smelt really nice
Disliked: The pool was close do to a leak so we did get a free up grade to a standard room.

good location and facilities

Liked: location
Disliked: having to call for room cleaning

Very good