Europa Gatwick Hotel & Spa Guest Reviews
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|1.9 miles from Crawley centre|
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Carol Tue, 8 June 2021
Wouldn?t ever stay here again...
Liked: Looks really good on the photos of the hotel from outside, but inside it?s dated and smelt fusty. Definitely cheap but not cheerful
Disliked: There was NO food available at all ! we had to walk down the road to the local pub for a meal. The rooms were not that clean, especially the bathrooms ( we had 2 rooms ), the furniture is old and dilapidated, the drawers didn?t close and one of the single beds in one room was awful !! Apart from this we were kept awake all night by noise from the party in the next room, not good at any time but especially when you need to be up for an early morning flight !!
James Tue, 8 June 2021
Disliked: I found an empty cocaine wrapper in my room the recaeptionist was less than helpful. Half decorated walls and toothpast still in the sink.
Rachel Tue, 8 June 2021
Lauren Tue, 8 June 2021
Bernard Mon, 7 June 2021
Liked: Every think was perfect highly recommend will be going back there staff brilliant thanks
Disliked: All good
Sibanda-makumbe Mon, 7 June 2021
Liked: Location, price and quiet.
Disliked: Shower was not working reported to reception but still not fixed.
Attia Mon, 7 June 2021
It was a pleasant and...
Liked: The location was great , had a lot of trees very well situated.
Disliked: There was something wrong with the tap in the bathroom and the mugs were not as clean as expected.
Fiona Sun, 6 June 2021
Liked: Room was clean and adequate for a night's stay. The bathroom was ok, but the fittings were rather tired and old.
Disliked: It took an hour from arriving at the hotel to actually get to my room. There was a massive queue at check-in (even at 9pm) and the 2 guys on reception took an age to check people in. Once I had checked in, I was given very sparse instructions to my room. However I found the lift. Most hotels have rooms starting with '2' on the second floor etc, so I went to the second floor, having been given room 2141. All the rooms started with '3' there, so back to the first floor. There were several corridors which I went down trying to find my room. I managed to find 2140, but no sign of my room. I met up with someone else trying to find their room. The numbering made no sense whatsoever. In the end, after wandering up and down corridors, had to return to the reception and asked the barperson where the room was. It was totally on the other side of the hotel to 2140! My room was next to a fire door, which people kept banging shut. I managed to get to sleep, but was woken at 2am by rowdy occupants in the room next door. Banging things, shouting, screaming, laughing, and clearly going back and forth between different rooms, banging the fire door each time. This went on until 3.45am and I had to get up before 5am, so did not manage to get any more sleep. Being in the middle of a major walking challenge, I was way too tired to get up, put clothes on and try to tackle the noisy occupants. I felt it was not worth ringing reception, as when checking in, the phone on reception was ringing constantly, and no-one answered it. The room and facilities were adequate, but the hotel did not fulfil it's intended purpose of providing me with a place to get much needed sleep before tackling the second day of my challenge. Totally unimpressed!
Dan Sun, 6 June 2021
Liked: Convenient location, staff friendly and helpful
Disliked: Bit dated, telly really small and bed was OK but not most comfortable sleep I've had! Wi fi not good
Tonie Sun, 6 June 2021
Will not return unless slot...
Liked: The bed was comfortable but that was about it
Disliked: The smell in the room was not niceThe bath is stainedDecoration not niceVery nosey above room