Embassy Suites By Hilton Hotel Syracuse Guest Reviews
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1.9 miles from East Syracuse centre |
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Hunter Wed, 20 March 2024
Poor
Disliked: The bartender definitely gave she was on drugs. She kept nodding off. She also gave very racist vibes. Not sure if that's how she acts when she sees African American People but she treats them the same as she treats the people her color.
Jessica Tue, 19 March 2024
Passable
Liked: The pillows and staff
Disliked: Beds/couch. Breakfast availability. pool availability
Donna Sat, 16 March 2024
Good
Disliked: Having to reserve time for the pool.
Cheryl Wed, 13 March 2024
Exceptional
Liked: Very friendly and helpful
Disliked: Nothing
Russell Mon, 11 March 2024
Did not meet up to...
Disliked: The staff was rude , the room was so loud from the high way, the pool was closed . I actually booked the wrong property my family was in other one ten minutes with same name , they didn’t care and didn’t want help .
Phil Mon, 11 March 2024
Exceptional
Susan Sun, 10 March 2024
Omelette breakfast amazing-hats off to...
Liked: Very modern! Omelette made on-site - delicious!
Disliked: There seemed to be some sort of business convention on the 4th floor. If we were told businesses were going to be on this floor we probably would have chosen another floor. We received free drinks offer with the manager on the day we were leaving and we spent 2 nights. Forethought should have given us these perks on the first night so that we can actually partake of the festivities as checkout is around noon. Finally pancakes and option to make waffles for kids breakfast is needed. Hotel seemed to be geared towards the business traveler and not families.
Antalest Sat, 17 February 2024
$189 for a uncomfortable, cold...
Liked: The room was very clean
Disliked: The room was extremely cold the heat wouldn’t go past 64 degrees. The receptionist was racist. She offered caucasian guests complimentary drinks, and snacks. She seemed to have “ran out” when I reached the front to check in. I didn’t need them, but of course expected the same treatment.
Jessenia Mon, 12 February 2024
Exceptional
Liked: The room was clean , the bed was comfortable, and the size of the room was big.
Disliked: The pool was too cold.
Veck Mon, 5 February 2024
Exceptional
Liked: Managers reception, made to order breakfast, location
Disliked: Reservations to use the pool, 3rd party booking cheaper than Hikton honors best price⁹