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Embassy Suites By Hilton Hotel Syracuse eeef - (855) 338-9955
Embassy Suites By Hilton Hotel Syracuse, 6646 Old Collamer Road, East Syracuse, NY -(855) 338-9955
Area: East Syracuse
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BOOK ONLINE OR CALL - (855) 338-9955
3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (542 Ratings)
1.9 miles from East Syracuse centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
This hotel is located 15 minutes from downtown Syracuse and Syracuse University. The all-suite hotel features an on-site restaurant indoor pool with spa bath and fully equipped kitchens in each suite. All suites at the Embassy Suites Syracuse are fully furnished with a separate living area and a work desk. Each suite features two 42-inch flat-screen TVs in-room movies and free WiFi. Syracuse Embassy Suites Hotel provides a grab-and-go breakfast. Select weekdays offer an evening reception with drinks and snacks. Guests can also dine at The Eterie which offers American cuisine with option to dine in take out or have delivered to their suite. Guests at the Embassy Syracuse Suites have free access to the gym and business center. Laundry facilities and a convenience store are also available on site.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Allergy-free room
` Snack bar
` Special diet menus (on request)
` Shared lounge/TV area
` Wheelchair accessible
` 24-hour security
` Accessible parking
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Picnic Area
` WiFi available in all areas
` Business centre
` Free WiFi
` Lift
` Wine/champagne
` Fruits
` Outdoor furniture
` Fitness
` Sun loungers or beach chairs
` Key access
` Key card access
` Security alarm
` Smoke alarms
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Process in place to check health of guests
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Thermometers for guests provided by property
` Face masks for guests available
` Minimarket on site
` Parking on site

Embassy Suites By Hilton Hotel Syracuse Guest Reviews

Overall Average Score: 
Good (3.95 out of 5)

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1.5

Poor - 1.5 out of 5

Hunter Wed, 20 March 2024

Poor

Disliked: The bartender definitely gave she was on drugs. She kept nodding off. She also gave very racist vibes. Not sure if that's how she acts when she sees African American People but she treats them the same as she treats the people her color.

2.5

Fair - 2.5 out of 5

Jessica Tue, 19 March 2024

Passable

Liked: The pillows and staff
Disliked: Beds/couch. Breakfast availability. pool availability

3.5

Good - 3.5 out of 5

Donna Sat, 16 March 2024

Good

Disliked: Having to reserve time for the pool.

5

Exceptional - 5.0 out of 5

Cheryl Wed, 13 March 2024

Exceptional

Liked: Very friendly and helpful
Disliked: Nothing

1.5

Poor - 1.5 out of 5

Russell Mon, 11 March 2024

Did not meet up to...

Disliked: The staff was rude , the room was so loud from the high way, the pool was closed . I actually booked the wrong property my family was in other one ten minutes with same name , they didn’t care and didn’t want help .

5

Exceptional - 5.0 out of 5

Phil Mon, 11 March 2024

Exceptional

5

Exceptional - 5.0 out of 5

Susan Sun, 10 March 2024

Omelette breakfast amazing-hats off to...

Liked: Very modern! Omelette made on-site - delicious!
Disliked: There seemed to be some sort of business convention on the 4th floor. If we were told businesses were going to be on this floor we probably would have chosen another floor. We received free drinks offer with the manager on the day we were leaving and we spent 2 nights. Forethought should have given us these perks on the first night so that we can actually partake of the festivities as checkout is around noon. Finally pancakes and option to make waffles for kids breakfast is needed. Hotel seemed to be geared towards the business traveler and not families.

2

Disappointing - 2.0 out of 5

Antalest Sat, 17 February 2024

$189 for a uncomfortable, cold...

Liked: The room was very clean
Disliked: The room was extremely cold the heat wouldn’t go past 64 degrees. The receptionist was racist. She offered caucasian guests complimentary drinks, and snacks. She seemed to have “ran out” when I reached the front to check in. I didn’t need them, but of course expected the same treatment.

5

Exceptional - 5.0 out of 5

Jessenia Mon, 12 February 2024

Exceptional

Liked: The room was clean , the bed was comfortable, and the size of the room was big.
Disliked: The pool was too cold.

5

Exceptional - 5.0 out of 5

Veck Mon, 5 February 2024

Exceptional

Liked: Managers reception, made to order breakfast, location
Disliked: Reservations to use the pool, 3rd party booking cheaper than Hikton honors best price⁹

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Embassy Suites By Hilton Hotel Syracuse 6646 Old Collamer Road, East Syracuse, NY