Embassy Suites St Paul Downtown Guest Reviews
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Joyce, Richland Center, visiting Myth St Paul Tue, 22 November 2016
The suite was beautiful. Breakfast was fantastic. The service was friendly.
Liked: It was beautiful.
Disliked: The pool wasn't open all night.
Connie S Tue, 14 August 2012
Liked: Very satisfied.
Jillaine W, Jamestown, ND Tue, 10 July 2012
The hotel was within walking distance of a lot of great venues and restaurants and bars. Excellent location; nice clean rooms; friendly staff. Recommended!
Karin Mon, 21 January 2019
Mary Sun, 6 January 2019
We like the quality and...
Liked: I liked the comfortable beds and availability of a full breakfast. The location was very convenient for my son's appointment in St. Paul.
Disliked: I think that the omelettes at the breakfast buffet should use fresh eggs, not an egg substitute. I also think each room should have a bar of soap in addition to the small sized shampoos and body wash.
Jaime Sat, 29 December 2018
First time, will definitely be...
Liked: Happy hour was amazing, bartender was amazing! Breakfast was also excellent! Beds were comfy! Pool was great and not crowded at all.
Disliked: The front desk guy was kinda snobby when i checked in at 2pm on Christmas. But otherwise no complaints.
Raquel Wed, 19 December 2018
Jer Fri, 14 December 2018
Sadeca Mon, 26 November 2018
Kristi Tue, 20 November 2018
Anonymous Tue, 13 November 2018
Liked: Nice and clean
Disliked: The shuttle vans had blocked me and other guest in multiple times and the staff were annoyed when we asked for help to get out . And breakfast was overrun by a lot of kids. The poor cooks and kitchen staff. They needed more help. One cook at omelet station and one refilling everything. Not ok. The poor woman was literally running
Disappointed Mon, 12 November 2018
BAD EXPERIENCE AT HYATT-BRAND HOTEL-ENTIRELY...
Liked: Lobby was on-going noise and party, young preteens wandering around in lobby shoeless. Staff was oblivious to noise and nuisance issues.
wifi worked ok -no real business center existed but a small window ledge in lobby was usable had two PC's and printer that functioned.
Disliked: Front Desk staff took over two hours to process registration amidst noise and disorder of the lobby area activity. Staff seemed untrained and in need of professional management coaching. Their language and usage were difficult to understand above the din of the lobby. Subteens and teens were "body surfing" on lobby furnture , carrying food and drink around lobby as well as in the many other rooms of the ground floor. General chaos on site. Shuttle advertised with reservation did not materialize at airport. Front Desk said shuttles exist but only within limited unknown radius from hotel site and only on reservation. Desk tried to demand prepayment of reservation plus incidentalls on arrival. Language barriers further complicated communication. All in all, absence of senior management hindered effective and efficient functioning of Front Desk. Staffing problems apparently inconvenienced this traveler as well as others arriving at this hotel. SUMMARY---BAD EXPERIENCE AT A NATIONAL BRANDED HOTEL
Michelle Mon, 12 November 2018