Embassy Suites Pittsburgh-Downtown Guest Reviews
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|0.7 miles from Pittsburgh centre|
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Brook Wed, 16 June 2021
Unique and comfortable
Liked: I loved that it was different the Historic building it was in added charm the lobby being on the top floor instead of the entrance was different and I loved that is was unique. The staff was pleasant and if I do travel back to Pittsburgh Embassy Suites is where I will be staying.
Disliked: I did not have any issues with my stay
Althea Sun, 13 June 2021
I will stay there everytime...
Liked: The food on the buffet wasn't hot. The staff were really friendly and professional. The consumer service was excellent.
Disliked: I have no complaints
Anonymous Sat, 12 June 2021
Fixed the only issue
Liked: The first night our air conditioner was not working. Staff go right on it and had it fixed. Even offered another room. Second night with air fixed was exquisite. Love the facility and the location is incredible.
Suzy Sun, 6 June 2021
Disliked: I was charged for valet parking but didn't use it.
Rosemary Sun, 6 June 2021
Liked: Free breakfast was amazing
Kelvin Wed, 2 June 2021
Location and Price
Liked: Location and price and the two big ones for me, this was located downtown where we could walk and the price was right
Disliked: Due to COVID breakfast services was limited, missed my omelets made to order
Tomika Mon, 31 May 2021
Denise Sat, 29 May 2021
Liked: Dinner choices, although limited, were well-prepared. Facility was clean. Off site parking was convenient. Views from the eating venue (25th floor) were great! Desk staff friendly and professional.
Disliked: Cable tv system did not have a working guide to look ahead for shows. Shower leaked into bathroom floor. No housekeeping at all (unless requested at front desk) was a little awkward. There was no doorman or staff available at the 1st fl. elevator lobby. Breakfast presentation was more limited than other eating venues in the area. A homeless man was living across the street from the hotel entrance the entire week we were there.
Diane Thu, 27 May 2021
It was ok could of...
Liked: The location was good- the engineer who worked there was extremely helpful and nice.
Disliked: The front desk staff on Monday and Tuesday night was a complete jerk- zero customer service skills.
Jamel Tue, 25 May 2021