Embassy Suites Pittsburgh-Downtown Guest Reviews
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|0.7 miles from Pittsburgh centre|
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Susan Thu, 18 April 2019
Gavin Wed, 17 April 2019
Liked: The staff was very friendly and the rate was totally acceptable.
Andrew Tue, 16 April 2019
Great hotel and location in...
Liked: Great location, very clean and updated hotel, comfortable room for 3. Staff very friendly and helpful. Easily one of the best embassy suites I have stayed in.
Disliked: Very busy for breakfast on Sunday. Staff was unable to keep up with replacing food and providing clean dishes. Problems with logging into internet with HH credentials. Front desk provided a promo code.
Nina Sat, 13 April 2019
Liked: Everything. The staff was really nice and the hotel was nice as well
Fung Fri, 12 April 2019
Disliked: Clothing cabinet is located behind the door and is inconvenient to access.
Daniel Thu, 11 April 2019
Liked: Clean, comfortable, fast & easy check-in & out
Disliked: Hot tub
Katherine Tue, 9 April 2019
James Mon, 8 April 2019
Very disappointed in not getting...
Disliked: We reserved a room with a view of the River and did not receive it. When asked the staff said that 3rd parties lie and we need to take it up with them.
Amber Sun, 7 April 2019
Disliked: I booked the room for $200 with taxes and everything included; I go to check in, and they charged me $450!!!!! For ONE NIGHT and refused to change to rate or give me my money back. They told me that I could find somewhere else to stay then because that?s the rate the room was going for which was a total lie.
Jaime Thu, 4 April 2019
Liked: Nice location; clean big rooms and a nice pool
Disliked: No jacuzzi. The staff seemed very slow at everything; whether it was house call for towels; stocking morning breakfast with enough plates, silverware, napkins, coffee. They always seemed a step behind and not anticipating or being proactive. Breakfast was good but potatoes need to be tossed, they were terrible. The happy hour/evening reception was terrible. Sutter home wine? Really? Who do they think stays here? And, no food, sorry but stale chips and hydrated vegetables are not going to cut it. Please do not try to get orange-colored mayonnaise to pass for real hummus. That was just gross!