Embassy Suites Indianapolis Downtown Guest Reviews
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|0.2 miles from Indianapolis centre|
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Dennis P, Oak Park, visiting IU Natatorium at IUPUI Mon, 4 December 2017
Every Embassy Suites employee I encountered was amazing. Needed to switch rooms because of construction noise - no problem, it was handled quickly without an issue. Needed a late check out time for Sunday since my son was racing in the evening and he needed to eat and sleep before finals - once again, no problem. Wished my son good luck. It was all the little things like wishing my kid good luck that made the experience better than I expected it to be. Now I need to let Embassy Suites higher-ups know directly just how great their staff were during our stay.
Liked: The hotel is currently under renovations but the staff do an amazing job keeping the noise and dust from construction to a minimum.
Disliked: I expected the rowdy Big 10 Championship fans to be very loud when they returned but the staff once again did an amazing job in controlling the situation for us swim parents.
Terri, Illinois Mon, 27 August 2012
Hotel great; room great; breakfast great; happy hour great. It was perfect location and everyone was so helpful!
Dolan Sun, 10 November 2019
Bryan Thu, 7 November 2019
Sarah Tue, 5 November 2019
Great room don?t park in...
Liked: The room was very nice and the room was clean. The bed was comfy
Disliked: It was not disclosed on the booking information that parking is not included and that was an additional $30 for the garage next to the building and there were lots close by that charged $10. We parked in the garage thinking it was the hotels and it wasn?t.
Ashley Sat, 2 November 2019
Liked: Way better than I expected on every level!
Deb Fri, 1 November 2019
Darlene Mon, 28 October 2019
Liked: Great location
Disliked: I purchased 3 bottles of juice from the front desk. Twice the price was $3 each the third time it was $2. Prices should be posted and all staff on the same page.
Kristie Sun, 27 October 2019
Elliette Sun, 27 October 2019
I thought the hotel was...
Tina Sun, 27 October 2019
Liked: The bed was extremely comfortable and breakfast was good.
Disliked: The shower smelled like mildew coming up from the drain and paint was peeling off the ceiling throughout the bathroom. Also the ceiling was damaged above the bedroom sink. It appears the room above had experienced a leak at some point.
Nicole Sun, 27 October 2019