Every Embassy Suites employee I encountered was amazing. Needed to switch rooms because of construction noise - no problem, it was handled quickly without an issue. Needed a late check out time for Sunday since my son was racing in the evening and he needed to eat and sleep before finals - once again, no problem. Wished my son good luck. It was all the little things like wishing my kid good luck that made the experience better than I expected it to be. Now I need to let Embassy Suites higher-ups know directly just how great their staff were during our stay.

Liked: The hotel is currently under renovations but the staff do an amazing job keeping the noise and dust from construction to a minimum.
Disliked: I expected the rowdy Big 10 Championship fans to be very loud when they returned but the staff once again did an amazing job in controlling the situation for us swim parents.

Hotel great; room great; breakfast great; happy hour great. It was perfect location and everyone was so helpful!

Liked: Yes!

Superb

Superb

Superb

Liked: Great location. Staff very friendly and rooms clean

A great hotel with welcoming...

Liked: The rooms were well-furnished and well-kept. I was a fan of the bar and the breakfast meal that was provided. The attached mall is also quite convenient and was a good time-killer. Being able to get to Indianapolis Motor Speedway in 20 minutes was a very nice perk, as we were in town for a race.
Disliked: I believe my only complaint would be the strange entrance to the hotel. When I think of a hotel, I think of the entrance being on the street level, not in a parking garage. The other Embassy Suites on the north of town had a traditional entrance and layout, but they also had more land to work with. I understand the constraints needed for a hotel downtown.

The perfect suite

Liked: Everything
Disliked: Everything

Extremely dirty. My son got...

Liked: Staff was very nice.
Disliked: SO dirty. Dirty gloves left in room. Sheets smelled like urine.

I would stay again

Liked: It was good
Disliked: 9th floor lol

Superb

Exceptional