Every Embassy Suites employee I encountered was amazing. Needed to switch rooms because of construction noise - no problem, it was handled quickly without an issue. Needed a late check out time for Sunday since my son was racing in the evening and he needed to eat and sleep before finals - once again, no problem. Wished my son good luck. It was all the little things like wishing my kid good luck that made the experience better than I expected it to be. Now I need to let Embassy Suites higher-ups know directly just how great their staff were during our stay.

Liked: The hotel is currently under renovations but the staff do an amazing job keeping the noise and dust from construction to a minimum.
Disliked: I expected the rowdy Big 10 Championship fans to be very loud when they returned but the staff once again did an amazing job in controlling the situation for us swim parents.

Hotel great; room great; breakfast great; happy hour great. It was perfect location and everyone was so helpful!

Liked: Yes!

I would stay at the...

Disliked: I didn't like that my room was not cleaned daily during my stay.

Great service

Liked: Everything was great

Poor

Exceptional

Liked: Good welcome reception and breakfast! Great place for prom prep and hang out

Exceptional

Liked: The evening reception was a very nice touch.
Disliked: The parking was rather expensive at $28 per day.

Exceptional

Exceptional

Very good

Liked: Beds were extremely comfortable.
Disliked: Pool was cold. We took our 1 year old on a small trip to get away and was really looking forward to swimming with him, but we could only stay in the pool for 15-20 minutes because he was shivering.