Exceptional

Elevated room at a good...

Liked: Check-in went well; the atrium and breakfast area- wished for longer or earlier hours as I kept missing it .
Disliked: The parking rate per night seemed a bit extreme for the location without a valet.

Family trip to the bay

Liked: Great location for travelers and families. I will stay again when we are in the area. Comfortable and clean it was a great stay.

Liked: The staff was very very friendly. It was very clean.

I will stay again

Liked: The room was clean Breakfast was amazing It was quite
Disliked: The heater wasn’t working Front desk lady when checking in was rude

okay

Liked: location was good, we loved the evening reception and breakfast
Disliked: i think it's terrible to charge for pets who don't shed. We left no mess behind; you would never know we had pets in the room. This was not communicated ahead of time and then had to fight with staff management.

Exceptional

Beautiful and spacious room and...

Liked: Love the room layout and space for our family of 5, the room was clean and comfortable. All of the staff were friendly and helpful. The food and drinks provided for the evening reception and breakfast were great! Love the pool design, with windows providing so much natural light.
Disliked: The pool deck is not level and, therefore, has a lot of green algae in many areas. It was also a bit dirty with clumps of hair and lint on the floor. And used towels were piled up on a chair. In contrast to the rest of the clean and beautiful hotel areas, this pool area stands out as needing a little TLC.The hotel parking is spendy, but I guess that's normal for SF?The hotel room, which is large and spacious, had ZERO towel bars to hang towels. There was one small robe hook next to the shower. So our family (of 5 people) had towels and swimsuits draped EVERYWHERE!

Superb

Liked: We enjoyed the breakfast, evening reception with snacks, and the pool. The atrium area was really great. We loved our stay.