Embassy Suites Hotel Pleasant Hill-Walnut Creek Guest Reviews
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|1.8 miles from Walnut Creek centre|
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Lytton Thu, 14 February 2019
Anonymous Tue, 12 February 2019
Liked: Loved the size and comfort of the room.
Disliked: The 2 broken elevators.
Iyceziz Sun, 10 February 2019
Disliked: I was charged $5 more than the quoted price through booking. Booking said $168.48 I was charged $173.20
Jody Sun, 10 February 2019
Disliked: Only 1 of 3 elevators worked
Elizabeth Wed, 6 February 2019
Liked: We enjoyed the ambianve, interior design, and hot breakfast buffet.
Disliked: There was 1 elevator /3 working.
Louis Wed, 6 February 2019
Liked: Pool. Food. Managers reception and the breakfast where great. And free!!
Disliked: Two main elevators have been out for more than a month. And this causes guess to wait for a long time. They said you could use the service elevator but it is not what you want guests seeing.
Ryan Sun, 3 February 2019
Liked: Clean and close to downtown Walnut Creek
Disliked: 2 of the 3 elevators were broken, took a long time to get in and out of hotel. Kids were playing on the elevator and not allowing more people to get on. Pool towels were not restocked.
Barbara Wed, 30 January 2019
Liked: Beds great. Room 431 across from elevators. Some hall noise but by 10:00 all was quiet. Super updated and clean. Large 6-8 story hotel with great breakfast. Parking is $27.00 a night for hotel guess. We took Bart conveniently located across the street from hotel. A huge plus. Our bedroom faced Bart tracks but there was no noise issue from trains. A minus was that out of three elevators only one worked the entire weekend. I checked tripadvisor reviews and this has been the case since last November so I think this is something they need to address. Otherwise thoroughly pleasant experience and no hesisration recommending this hotel. Loved it.
Eric Wed, 30 January 2019
I?d stay there again but...
Liked: The bed was very comfortable, the room was nice and clean.
The happy hour was great and it?s every night!
Disliked: One huge issue was 2 of the 3 elevators were not working. When you book I?d make sure they are. Also the lack of security was a bit unnerving.
Nikey Tue, 29 January 2019
The Price was a steal!
Liked: Location was ideal and we were able to use the BART station to and fro to central San Francisco. Staff were polite and very helpful.We got a great dicount and couldn't have imagined a better deal for a family of 5 Friday through Tuesday. We had no complaints and strongly recommend it.