Embassy Suites By Hilton Hotel Cleveland-Rockside Guest Reviews
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2.2 miles from Independence centre |
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Matthew Mon, 15 April 2024
Exceptional
Mcdonall Sat, 6 April 2024
Very poor
Liked: I liked almost everything.
Disliked: We pulled up to police lights in the parking lot. Also, when me and my daughter went to the car later into the evening, there was a group of people arguing talking about guns and several police cars. At breakfast the receptionist kept staring at us which made my family uncomfortable. She did the same thing at checkout. I had to step in between her staring at my family. We did nothing to deserve this treatment.
Verified Hotel Guest Tue, 2 April 2024
Liked: The staff was top motch
Disliked: A bed bug was found in our bed. This was immediately brought to the hotels attention and they moved us to another room. The kids running around the hotel throwing food was totally disrespectful. Of course this was not the hotel's fault.
Maurice Sun, 31 March 2024
Good
Leonard Sun, 31 March 2024
Exceptional
Verified Hotel Guest Sat, 30 March 2024
Liked: Hotel employee at front desk and a lady that was our waitress were superb in assisting us with all our needs
Disliked: One bartender work ethic
Jonah Fri, 29 March 2024
Liked: location and clean
Disliked: no
William Tue, 26 March 2024
Disliked: The lady at check-in was the worst Ive ever experienced in my life.
Mylia Sun, 24 March 2024
Good
Kellisha Tue, 19 March 2024
Liked: The hotel was beautiful. Everyone was polite and friendly. The breakfast chef was over the top. His spirit was extremely wonderful. The rooms were very clean. I will definitely be visiting this hotel everytime I come back.