Embassy Suites By Hilton Baltimore Inner Harbor Guest Reviews
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|0.2 miles from Baltimore centre|
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Family Fri, 12 July 2019
I won't book this particular...
Liked: The breakfast provided was good. The best part of the stay.
Disliked: The housekeeping was terrible. Room wasn't cleaned everyday. Linens were not changed for the entire stay. When we called for clean towels, we were told that they didn't have any.
Jermar Thu, 11 July 2019
Sadaya Mon, 8 July 2019
Would never stay here again...
Liked: The staff was great, the little that you had. Check in, security, valet guys & the house keeping lady, also the young lady who waited on us during dinner on Friday
Disliked: Breakfast was not what I was used to from other Embassy suites. Not enough staff to accommodate the guests, we had to clean our own table before eating. Bacon was not done. Was told we could not bring food back to the room. 4 elevators for 66 floors is unacceptable. also isn't it a fire hazard to not have a service elevator for the staff to use. Had to wait 45 minutes for an elevator on Saturday. Had to eventually walk down 46 flights of stairs. The stairs are too narrow for all body types. In case of a fire there would be casualties.
Sheila Mon, 8 July 2019
Liked: I loved the staff, very polite, friendly and informative about the area. We didn't get service on one of the TV, explained this at check out and the front desk took 50.00 off the bill for inconvenience we were put through. I have always lived Embassy Suite complimentary cocktail and snacks in the evening. They have Starbucks in the lobby.
Disliked: TV was not working in bedroom,called for repair service 2 times,the Repair person only showed up one time. Not enough variety on food menu. AC was lousy in the dining area. They shouldn't be charging 3.00 for a 20 oz soda. Especially, when vending machine as them for 1.90. They could add a couple people to do omelet station during breakfast. I order a Lumpcrab bisque soup,had to send it back because there was no crab meat in it, just thick cream. Come to find out the chef never informed the wait staff not to take those order for crab bisque soup.
Lyndon Sun, 7 July 2019
Liked: Service and food was excellent also the staff.
Ana Sun, 7 July 2019
Liked: Ok location if this is where you need to be
Disliked: Old, dilapidated building, 90s dust forever embedded in furniture, many components not working, sticky floors in breakfast area, staff is meh.
Tracie Sun, 7 July 2019
Disliked: No pool
Jasminka Fri, 5 July 2019
Liked: Quiet and comfortable
Disliked: Wish they had better arrangement for parking. We had to park at public parking.
Jessica Fri, 5 July 2019
We have already stayed twice...
Kechye Thu, 4 July 2019