I have spent years staying at the Embassy and I love this hotel! You miss out on the beauty and great steak if you stay anywhere else!

Liked: Employee attentiveness and effort!
Disliked: Nothing.

Steps away from Phillips Arena. We had a great time. Room was great, breakfast was fantastic and the staff was super helpful, especially when we needed pizza at 1 am!

Liked: Comfy beds, great breakfast and helpful staff!

We have stayed at this Embassy Suites several times and love it. The location cannot be beat and the suites are always roomy, clean, and appointed with just what we need. The entire staff is friendly and attentive, including the valet service which was speedy. We will definitely stay here again.

Pleasant

Disappointing

Liked: Location and breakfast
Disliked: Room was not clean tub was dirty

Weekend in ATL

Liked: Staff was super friendly and accomodating. Hotel was very clean!
Disliked: Lobby bar closed too soon Should have allowed guests to sit and purchase drinks after complimentary happy hour.

Very good

Liked: The room was very clean & smelled great. The bed was comfortable. I enjoyed the allover experience of the hotel. The staff were great & helpful.
Disliked: I didn't like that I had to pay for parking at the hotel that I was staying at overnight. I feel like the hotel should provide that especially for the cost per night to stay. You can have back your Happy Hour & complimentary Breakfast, instead give me parking.

Exceptional

Liked: Ruth chris was great. Breakfast was great. Drinking social was amazing. Thanks

Awful

Disliked: Made reservation for king bed room months in advance to attend EAGLES concert. When we were present at Check-in time Staff lied and said it would be 10 minutes till room ready. 2.5 hrs later after stringing is along only room left was a room with 2 DOUBLE beds. Ended up not having time for dinner. For all this trouble only comped parking

Pleasant

Liked: Close to event
Disliked: Cost per night and parking.

Very dissatisfied

Liked: Clean and great location
Disliked: 1) they threatened to cancel my room due to an invalid card on my check-in day WHILE I was on my flight. 2). I was told the breakfast opened at 6am on Atlanta Marathon morning. It didn?t. No food and 26.2 mile run! 3) my bill was $150 higher than my confirmation amount!!!

Very good

Liked: The location is fabulous! Super close to anything you want to see or do! The customer service is outstanding!
Disliked: I know we were there on a super busy marathon weekend, but I think for what you pay for a room, a simple cup of coffee would be easily accessible! They do have a Starbucks, but it also has an outside entrance and the line was super long the entire 4 days we were there. The coffee that was in the breakfast room was terrible. Some sort of instant coffee machine, and you couldn't even order a pot through room service. They don't do room service until noon!