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El Tropicano Riverwalk eee
El Tropicano Riverwalk, 110 Lexington Avenue, San Antonio, TX | Area: Riverwalk Area
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3.5
HOTEL RATING: 
PLEASANT
3.5 out of 5 (625 Ratings)
1.0 miles from San Antonio centre
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Hotel Description
Free Wi-Fi an accommodating staff and an ideal location right on the historic River Walk are what attract Our guests to the El Tropicano Hotel Riverwalk. The El Tropicano Hotel Riverwalk has 306 rooms occupying eight floors. They all feature views of the San Antonio skyline the hotel pool or the river. All accommodations have a Latino flair and 37-inch flat-panel HDTVs. The lobby features Mexican artifacts and even an aviary with live tropical animals. Get yourself in salsa-dancing form with the fully equipped gym on-site or lounge on the sundeck and enjoy a nice swim in the outdoor pool. The restaurant serves American and Latin cuisine and there is outdoor seating on the River Walk at the property's cafe. The business center and free Wi-Fi make it easy to keep in touch with the office. Pets are permitted and parking is available both for an additional fee. The hotel sits at the end of the River Walk in downtown San Antonio. Restaurants and shopping are within a 10-minute walk and there is a trolley stop just outside the property's doors for guests' convenience. The Alamo is a 15-minute stroll away. Be sure to put on your walking shoes because Market Square — a shopping mecca that has been a part of Texas for longer than Texas has been a part of the United States — is one mile away. The hotel is also located eight miles from San Antonio International Airport.

Check-in time: 16:00   Check-out time: 12:00
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Shops in Hotel
` Terrace
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Massage
` Family room
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Packed lunches
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Outdoor pool (all year)
` Daily maid service
` On-site parking
` WiFi everywhere
` Accessible parking
` Secured parking
` Daily Housekeeping
` WiFi available in all areas

El Tropicano Riverwalk Guest Reviews

OVERALL AVERAGE SCORE: 
PLEASANT (3.5 out of 5)

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4

Very Good - 4 out of 5

Rosalyn Tue, 17 March 2020

Very good

Liked: Location right on the riverwalk
Disliked: Limited bar opening hours. Pool not open till 10am.

4

Very Good - 4 out of 5

Anonymous Sun, 15 March 2020

Very good

5

Exceptional - 5 out of 5

Lorisays Thu, 12 March 2020

Exceptional

3.5

Good - 3.5 out of 5

Anonymous Sun, 8 March 2020

Good

4

Very Good - 4 out of 5

Deirdre Wed, 26 February 2020

suited our requirements

Liked: Changed out room as we were in 705 as it was right beside the lift very noisey, staff were very helpful and made it not a problem. Staff in reception were very pleasent at all times and very helpful. Our view from the bedroom was beautiful as we were on the riverwalk,
Disliked: Floors on corradoors could have been cleaner. Breakfast good first morning, but fell off after that, would have liked Oatmeal?porridge each morning, plus cheese and more fruit, Breads very sweet. Parking very expensive 29 dollars plus tax per night and we were not aware of this expensive when booking our stay. In Ireland parking in the hotel is free for those who are staying there, as we are paying for our rooms already.

2.9

Okay - 2.9 out of 5

Anonymous Sun, 23 February 2020

Okay

Liked: The newly remodeled lobby is beautiful and the coffee shop and tiki bar onsite was very convenient. Most of the staff were very helpful and pleasant.
Disliked: Unfortunately, the lobby remodel didn?t make it to the rooms. Our AC didn?t work either night. Thankfully it was cool outside so we were able to open the balcony door. It is also quite a distance from the shops & restaurants on Riverwalk. There?s not much around it for alternatives so be ready to walk or Uber.

2.5

Fair - 2.5 out of 5

Cherokey Fri, 21 February 2020

Passable

Liked: Eileen, waitress at the breakfast buffet was Awesome!! Very, happy outgoing, friendly and has excellent proffesional customer service skills. I didn't like to see that the management offers no help. Eileen was seating, waiting, getting drinks, busing tables & checking customers out. There was approximately 20 tables all full & more guests arriving. Management was in & out of the area but, not once did anyone offer a helping hand to their teammate. If it wasn't for the paying guests they wouldn't have a job. Also, Charlie the bar tender gets a hand...his customer service was outstanding as well. Friendly, polite & quick service! These 2 definitely deserve a raise!!
Disliked: We were there to watch granddaughter for Stockshow. Upon arrival valet attendant on his cell phone with a friend. He never acknowledged our arrival. I got out got cart for our luggage, my husband and & I loaded our luggage onto cart. Not once being acknowledged by attendant. Finally, my husband approached him about parking our truck. We were in our Ford dually. Attendant looked up from his cell phone long enough to tell my husband that we had to self park because they dont park large vehicles. I went to check in told front desk about our experience. We got I'm sorry. Brenda valet manager was there to hear of our unpleasant encounter but, said nor did anything she retreated into office. We were told we were being charged 29.99 for valet parking. I let the gentleman checking us in know that we weren't able to use valet do to the fact we had an oversize vehicle, that we were self park. He said it didn't matter we still get charged valet parking rate. I definitely spoke up & let them know that after their poor Customer service greeting & overcharge for parking that we would not be staying with them in the future. In addition, the rooms are only equipped with a electric Mitsubishi fan type heat & cooling unit. These units are older & dont work well cooling nor heating they need updating. The pillows are so worn out that they condensed them down a half size pillow. New pillows are definitely badly needed.

4.8

Exceptional - 4.8 out of 5

Maroongoon Tue, 18 February 2020

Exceptional

2.5

Fair - 2.5 out of 5

Andrew Sat, 15 February 2020

Just ok

Liked: comfortable soft beds friendly helpful staff nice lobby
Disliked: Small Outdated rooms

2.9

Okay - 2.9 out of 5

Lizeth Thu, 13 February 2020

Okay

Liked: location
Disliked: online false pictures of hotel, not what i expected.

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El Tropicano Riverwalk 110 Lexington Avenue, San Antonio, TX