Eden House Hotel Guest Reviews
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|0.4 miles from Grantham centre|
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Stephen Mon, 18 October 2021
Liked: Only 1 small electric heater in the room central heating not working making the room either too hot or cold no in-between. toilet seat broken, maintenance lacking, bulb over sink not working.both twin beds need replacing so uncomfortable didn't sleep a wink.but the staff couldn't be any more welcoming.just needs a good maintenance team and beds that give you a great night's sleep which is the main thing you want when away from home.
Disliked: Receptionist who went above and beyond to find more cups and tea coffee which were missing from our room. Car parking and cameras, quiet rooms location and 24 hr reception
Ian Mon, 18 October 2021
Disliked: Needs a lot of repairs
George Mon, 18 October 2021
Anonymous Sun, 17 October 2021
Liked: Close to local amenities
Disliked: No hot water in shower or basin
Anonymous Wed, 13 October 2021
Disliked: Very dated. Not the cleanest. Toilet was dirty & seat hanging off, it didn't even match. Very basic and disappointing ?
Caroline Wed, 13 October 2021
Ann Wed, 13 October 2021
Liked: Free parking
Disliked: The room door did ot appear to be a fire door and had no number on it. The bathroom had lots of black mould and needed refurbishing. The bottom of the bath was rotted away and covered in mould which was also on the floor tiles and most other places you looked. It needed a good clean and there was rubbish behind the door from previous guests. There was no chef so the available hotel staff put on breakfast themselves.
Anonymous Tue, 12 October 2021
Douglas Tue, 12 October 2021
Would not have paid as...
Liked: Parking was good and bed was comfortable. Reception staff were able to rearrange for me to change rooms promptly.
Disliked: First room had no lights in bathroom and was very dirty and untidy. The second room had no hot water and facilities were poor. The bedroom was two doors down from the reception desk, which was very noisy until 3am. Raised concerns with staff about fire escape options, very poor.
Francis Mon, 11 October 2021
Tired and needed to put...
Liked: Good location and parking, immediate friendly welcome, short walk to great town.
Disliked: Recently took over hotel, Advised that updates are under way, so excused a few minor details in room,.