SureStay Plus Hotel by Best Western Sevierville Guest Reviews
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1.3 miles from Sevierville centre |
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Jaylee Sat, 20 April 2024
Very good
Paula Thu, 18 April 2024
Exceptional
Torres Thu, 18 April 2024
Exceptional
Torres Thu, 18 April 2024
Exceptional
Gregg Tue, 16 April 2024
Exceptional
Esteban Mon, 15 April 2024
Nice and comfortable
Hutchinson Mon, 15 April 2024
I'm sure there are prisons...
Disliked: The first room we were placed in was absolutely disgusting. There was gnats flying around the room and we found a few giant ants and small sugar ants throughout the room. We also found a few dead ants along with mold along the wall toward the bottom of the bed. There were multiple things that could have easily been fixed but they just through random screws in things to make it looked fixed. We requested a different room and they gave us a room with two queen beds instead of one with a king like we had booked. One of the beds had sheets on it with multiple visible stains. I definitely wasn't expecting a 5 star hotel here but the cleanliness and all together experience wad terrible.
Rocio Mon, 15 April 2024
Great location - questionable cleanliness
Liked: The location was great
Disliked: Room was extra small and shared door with adjacent room - we were not notified of this. Room was also not very clean.
Esteban Sun, 14 April 2024
Exceptional
Sonya Sat, 13 April 2024
Comfortable stay
Liked: Convenient, clean and safe