Very good

Liked: Nothing
Disliked: The room had a smoking smell. The cabinet is worn out. That was not a good experience at all for the price per night. I would never ever recommend this hotel to anyone.

Scary place to stay in...

Liked: The bed was very comfortable and the staff was very friendly.
Disliked: The room smelled weird (even after getting an air freshener). Lots of strange people around the entrances and one even knocked on our door at 9:00 pm. We found that the back door was completely accessible without a key. Facilities were very run down and the breakfast wasn’t a breakfast at all.

Overall it’s a good stay

Liked: Friendly staff
Disliked: Kind of old. Need to be updated with new furniture and room hardware

Could’ve gotten a better hotel...

Liked: It was near the event I was in Ontario for and pretty central
Disliked: Lady in the front desk was polite , but the staff didn’t even smile back at us , the bedding looked old and worn out , no room service.

Superb

Liked: I love how nice they are, how when we asked to change the sheets they did it without any hesitation. also how it doesn't cost an arm and leg to spend time without my partner without the kids.
Disliked: I dislike that You can hear the people in the room next to you like if there is not even a wall between you.

The staff went out of...

Liked: The room was nice, clean, & spacious. It was very comfortable and the bed was clean.
Disliked: Well, for starters, the lady at the front desk refused to accept my card because mine doesn’t have a chip in it. I work in a corporate restaurant, and we use chip-readers as well, so I get it. It’s convenient. But what I didn’t understand was the staunch unwillingness to even attempt to finding a solution to the dilemma before us. Now, maybe I didn’t completely read everything on my reservation, that is a possibility. I thought I did, but I’m not so arrogant that it would be inconceivable for me to believe that I couldn’t have possibly made a mistake. We’re all human. But if checking into your hotel is contingent on absolutely having a card with a chip in it, you may want to highlight that on your reservations. Like I said, the could be the one who’s erred, but if that’s the only way you’ll allow anyone to check-in, you may want to stress that particular fact, to ensure that policy has been clearly defined. Cause I don’t remember seeing that on the reservation, and if it was there, given it’s inflexible nature, I don’t understand how that wouldn’t be the first thing mentioned. Especially if no other avenue is available to the guest. If it’s a policy, that’s fine & all. Rules are rules, but that’s not what I’m upset about. It was the inhospitable impression that encounter left me digesting. That was my first interaction with your brand. The very first one. I hadn’t even checked in yet and I was immediately made to feel unwelcome. I don’t need to work in a hotel to tell you that’s probably the wrong way to operate a business rooted in the field of hospitality. However, having worked in hotels for almost 12 years, I feel sufficiently qualified to tell you that that is the wrong way to operate a business rooted in the field of hospitality. Like I said, I now work for a corporate restaurant, so I know about chip-readers, so I understand about the convenience and security that chips provide. I’m also aware that you can still make transactions without it.

Very good

Liked: no comment for breakfast

Bad