Eastlake Suites, Urbana | ConcertHotels.com

It did the job fine...

Liked: Very dusty. Basic but ok. Breakfast was brutal. Inedible and coffee was like tar.
Disliked: It was ok

Exceptional

Liked: The breakfast was warm, and comfortable bedsI got the issue resolved from my previous stay, come to find out I was double booked and was charged a night for no show on one of the rooms, but the refund finally hit my bank account
Disliked: There was a $100 deposit that took almost a week to be returned to my bank account.

Pleasant

Liked: Breakfast coffee not that good

OVERALL I ENJOYED MY STAY,...

Liked: THE ROOM WAS CLEAN. BREAKFAST WAS GOOD.
Disliked: NEW MANAGEMENT, RULES HAVE CHANGED AS TO THE ENTRY KEYS. THE ICE MACHINE WAS BROKE AND THE BAR WAS NOT EQUIPTED FOR BUSINESS.

Passable

Liked: Our room was oversold by Booking.com. Did not get the room we were promised. They gave us one room but others in my party had to make other arrangements. It was mom’s weekend so everything was booked. Horrible booking experience. Will not use Booking.com ever again.
Disliked: Ok. Hotel had a weird smell and the coffee was the worst I have ever tasted.

Clean. Good Value for one...

Liked: Clean. Good Value for one night.
Disliked: Far from campus. Old school vibe

Great hotel , awesome room...

Liked: Really happy with the price for what we got wasn’t disappointed at all about the room in general would happily stay there again if you’re ever in the area again
Disliked: The pictures of the pool seem different than what was online at Booking.com while we never actually went swimming I was a bit disappointed of that also never could find a channel list in the room for the TV so that was a little bit of the inconvenience

This was a stopping point...

Liked: The size of the room was great, two king size beds was the best part
Disliked: I didn't like having to go outside to get to the pool

Understaffed motel with new coat...

Liked: Separate bedroom from the main living area.
Disliked: Understaffed. Asked for blankets and pillows for the pull-out couch so my kids could sleep. Asked the staff twice, but they never came. Ordered food from the bar and another staff member made a comment about how it's going to be a while. They called our room 10 minutes later to let us know the order is being canceled without much of an explanation. I got the impression that someone didn't show up or left early.

It was fine. Don't care...

Liked: I like our breakfast BUT we stayed for 3 days and it was the same breakfast everyday! Scrambled eggs, hash brown nuggets, sausage, biscuits and gravy (disgusting to me). I've been going to Eastland for the last 5 years and it was never like this. Angel the kitchen at that time would have pancakes, sausage links, bacon and various items. But I was bored of same items for 3 days.Fresh fruit good, need more grapes for yogurt especially strawberry yogurt good. Toaster items and sweet rolls fine.Why don't they have the coffee dispenser any longer? My guess is customers would either burn themselves with hot coffee and I get it. The pump containers do work well for that.Otherwise, bed was very comfortable as always. Pool was warm, that's a Plus.
Disliked: Just the same breakfast for 3 days. No packs of oatmeal. Too bad don't make batches of oatmeal in a kettle.