DoubleTree By Hilton Hotel Tower Of London London Uk Guest Reviews
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Lauren Sun, 24 March 2024
Perfect.
Liked: Third stay . Always enjoy staying here as it’s perfect .
Disliked: Nothing
Jordan Sun, 24 March 2024
Poor
Liked: Staff were friendly in some aspects but not get any apology or anything for inconvenience
Disliked: Advised to come back after dropping bags at hotel for 2-3pm to check in. Arrived back at 14:40pm & told room was not ready and didn’t end up getting room until 4pm. Poor service
Gemma Sun, 24 March 2024
Very good
Daniel Sun, 24 March 2024
Great location, perfect tourist stay...
Liked: Clean room and nice facilities. Great location, right next to tube station and tower bridge.
Disliked: Room was a little on the small side and not many amenities, quite basic.
Paul Sun, 24 March 2024
Good
Liked: Location
Disliked: View from our room
Nicolaas Sat, 23 March 2024
Still my favorite hotel in...
Liked: Location and quality
Isobel Sat, 23 March 2024
Good
Liked: Location
Disliked: Roof top cocktails were not as expected. Very poor presentation.
Luther Sat, 23 March 2024
Superb
Melissa Fri, 22 March 2024
Excellent hotel, long check in.
Liked: This hotel is a fantastic location for visiting London. We tend to use it as a base for theatre visits, but it's convenient for any central London activities with the train station very close and in walking distance to the Tower of London. The breakfast is great, the bar is spacious and pleasant to sit in and the rooms are clean and well designed.
Disliked: I thought it was a bit cheeky being asked if I'd like to pay extra for a better room because my room wasn't ready at the check in time. The first offer should have been to wait for the next available room, but when I questioned that it was past the expected check in time they checked and a room was ready. This felt like a bit of a scam and is beneath the hotel to be honest. Also, the queues are often very long for check in. The staff are excellent at managing the line, but the check in process seems unnecessarily long. If those details are needed, perhaps ask for them in advance.
Mitchell Fri, 22 March 2024
Bad