DoubleTree by Hilton Metropolitan New York City Guest Reviews
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Write a review
John-francis Sun, 9 January 2022
we were booked for 05-08.01.22...
James Thu, 5 August 2021
I will not use you...
Liked: They hotel sent me a message saying that the hotel suspended operations. I am suprised you do not even know about it.
Disliked: It would be better if you sent me an email to tell me that the hotel is closed for business and help me get a reservation in another hotel. Obviously you do not know anything about my reservation. I sent you an email but never get anything back beside more promotional offers. I will never use you again. I guess you are one of those websites managed by a bunch of chinese or indians or whatever.
Rafael Mon, 5 July 2021
Liked: Made reservation and the hotel wasn't even open.
Disliked: Close building
Josh Mon, 25 May 2020
Liked: Loved the location and getaway in NYC
Jane Wed, 6 May 2020
Liked: Location is fantastic!! Within walking distance of times Sq, Central Station and Empire State Building
Disliked: Staff on the reception desk were very unfriendly
Harriet Thu, 2 April 2020
Taylor Tue, 17 March 2020
Kristy Mon, 16 March 2020
Rachel Mon, 16 March 2020
Decent, no complaints.
Liked: It was a good value. Staff was very, very friendly. No complaints. High floor. Nice lobby. Good location.
Disliked: The room / bathroom are quite small. The floor doesn't look super clean. But most hotels are small in NYC and I wouldn't say it made me feel uncomfortable to the point I didn't want to stay.
Anonymous Sun, 15 March 2020
Liked: The location was amazing