Amazing service and great location...

Liked: Great location
Disliked: Room could be bigger

Exceptional

Superb

Liked: Breakfast was lovely and take-away boxed for day of departure worked well for us.Extras such as cookies on arrival, ponchos & use of towels was also helpful.Reception staff were friendly and extremely helpful e.g. refilling water bottles was a nice touch.
Disliked: Air conditioning in room made everything feel damp so was difficult to dry things when it rained and we were unable to adjust settings on the controls.

Exceptional

Liked: staff
Disliked: nothing

Will definitely be back

Liked: Everything!! They breakfast was the best.
Disliked: We didn’t book for longer

Good

Disliked: The room could have been smell much better . Doesn’t have the impressive odour as you enter the room.

10/10 we will be back...

Liked: Very clean and the reception staff were very polity and helpful
Disliked: Nothing.. was lovely

Very good

Wonderful Stay at DoubleTree by...

Liked: Room was spacious and we had a lovely view of the esplanade and water from our balcony. Best pool area we’ve experienced in Cairns with sun all day so water was a great temperature and plenty of sunbeds - would stay again for this reason alone. We took up the upgrade offer to a water view/balcony room for a very small cost. Bed very comfortable and bath towels huge and fluffy. Enjoyed the updated bathroom. We didn’t eat at the hotel but enjoyed the biscuits. The hotel has a nice tropical vibe. Location was perfect with only a short stroll to cafes, restaurants, bars, Aquarium and lagoon. Check in/out was a breeze and staff very professional. Very good value and we hope to return soon.
Disliked: Curtains didn’t completely cover windows - not serious but allowed light into the room at sunrise.