Derby Midland Hotel BW Signature Collection Guest Reviews
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|0.6 miles from Derby centre|
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Diane Wed, 21 July 2021
Mickleover Hotel.great venue.
Liked: We had the best time, staff were great very helpful, the bar staff were particularly helpful.
Douglas Tue, 20 July 2021
Liked: Room itself was clean, staff were attentive, pleasant and helpful. The bed was very comfortable as well. Couldn't beat the price and for what we paid the family had a great time. We were seeing family nearby so the hotel fitted our needs well.
Disliked: Room was looking a bit tired in need of freshening up
Trevor Mon, 19 July 2021
Liked: Sorry to say very poor experience
Disliked: The service terrible
James Mon, 19 July 2021
Chris Sat, 17 July 2021
Liked: All the staff were very good and helpful, even though, by their own admission, they were short on numbers
Disliked: It wasn't our original choice, so a bit too far from the city centre, especially for alternative evening meals.Dinner prices on the high side, for what they were.
Iain Tue, 13 July 2021
Nice hotel; wrong place
Liked: friendly and enthusiastic staff; online check-in
Disliked: You closed the site and moved my reservation to somewhere more distant. I had to request travel information to get there. The hotel had extra facilities, but because I was arriving later and leaving earlier I was not able to use these. Would have been good if you could have offered me a nearby hotel (there are several) or at least travel information. I had chosen the hotel on the basis of it being near my meeting venue and next to the station. This was to some extent made up for by the very friendly staff and good humour.
Jade Tue, 13 July 2021
Not the best, wouldn?t go...
Liked: Location was fine
Disliked: Room was terrible, back dated, in need of urgent update to the rooms, put us in a room with mould in the bathroom then moved us room after complaining. That wasn?t much better just wasn?t any mould in the room.
Seaman Sun, 11 July 2021
Enjoyable stay with friendly staff...
Liked: Excellent location for arriving by train. Breakfast was very good and good, friendly service. Our room and bathroom were both very spacious and we enjoyed the view of the station. Enjoyed the rail heritage of the hotel.
Disliked: Lack of phone in room and paper cups. Lift wasn't working which could be a problem for older people. Hotel looked in need of some refurbishment - ie paintwork on window frames, cracked floor tiles in bathroom, bathroom door didn't shut properly.
Andrew Fri, 9 July 2021
Would visit again.
Liked: The staff were really helpful. Room was clean and comfortable.
Disliked: No lift available. My wife struggled with the stairs. Due to the number of coach parties no lower room was available. Also no table available for Saturday evening meal due to already being fully booked. Maybe because we had a dog with us. But as we drank in the bar for 2 hours. Tables were still empty during our 2 hour visit.
Leif Thu, 8 July 2021
Excellent location, great room, great...
Liked: Very comfortable mattress, slept well. Really good breakfast and well organised. Staff were really helpful and manager was fantastic. Bonus was the deep bath.