Delta Hotels Richmond Downtown Guest Reviews
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|0.5 miles from Richmond centre|
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William, Virginia Beach, visiting Brown's Island Mon, 10 September 2018
Very clean property. Friendly and professional staff. Greeted by every staff member with a smile! Nice.
Liked: Friendly staff. Lulu at the front desk was a pleasure and was quick to volunteer the info we needed for our stay!
Jeanna, Virginia Beach, visiting The National Richmond Mon, 12 August 2013
Liked: JL hotel manager comped my parking, and gave me a free small bottle of wine. She was very apologetic and concerned. Room was very nice!
Disliked: Room was not ready at check in; front desk receptionist Althea was rude; complications with correct bed assignment for my room.
Suzanne Tue, 16 April 2019
Liked: Very pleasant staff
Disliked: Pillows mushy; doors very loud when closed.
Dorothy Mon, 15 April 2019
Liked: We liked everything and everyone. It met my expectations and more. Everyone was so friendly and helpful. I will stay there on my next visit.
Susan Sun, 14 April 2019
Frank Fri, 12 April 2019
Liked: Room was very nice
Disliked: $20 for valet parking plus $10 in tips a bit much
Alissa Thu, 11 April 2019
Liked: The staff were SOOO amazing. They were always helpful and courteous-- even when big crowds came through. Major kudos!
Disliked: Room service and dining options were really not well laid out in the rooms. I would have used the door hanger for breakfast had I been able to see the whole menu. The construction made it difficult to get places.
Jerry Thu, 11 April 2019
Carnalee Mon, 1 April 2019
Liked: The front desk person was excellent upon my early arrival at 9:00 am. The room was incredible and I enjoy my stay for two days
Rue2 Sat, 30 March 2019
Alicia Thu, 28 March 2019
Great staff , very helpful,...
Liked: Brought a roll up bed as soon as I called in
Sheila Tue, 26 March 2019
Snuggle Inn on a rainy...
Liked: I liked the fellows who were the valets. So helpful and smiling. Front desk was welcoming. Loved my dogs! Beds were comfy.
Disliked: Too much rain on the day we were going to be tourists!!!