Days Inn by Wyndham Asheville/Mall Guest Reviews
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|2.4 miles from Asheville centre|
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James, Hickory, visiting US Cellular Center Asheville Mon, 24 February 2014
Liked: Clean and comfortable; breakfast was great.
Disliked: Only negative - could not get TV to work.
Georganna S, Anderson Mon, 17 December 2012
We only spent one night there. Went to a concert at US Cellular Center - so easy to get back and forth. Breakfast was very good.
Liked: Good value for the price.
Disliked: Not crazy about laminate flooring.
Sherry Wed, 9 October 2019
Liked: The breakfast was good and the staff was very friendly. The bed and bedding was comfortable.
Disliked: Our a/c unit rattled and kept us up the first night. We realized it was the filter so we removed it for the rest of our stay. The biggest issue was the cleanliness of the floors. The carpet was disgusting and didn?t appeared to be vacuumed much less cleaned! We kept shoes on at all times.
Marcia Tue, 8 October 2019
Days Inn was ok.
Liked: Breakfast was ok. Once I ask for fresh grits they were hot and excellent. We could park right by our unit and cut down on the steps we took.
Disliked: The breakfast - coffee was not hot; eggs were hard.. The cleaning and making of the beds. Service employees could have been helpful to the customer and aware of the customer. Locating butter for my waffles was confusing since items were all over the large breakfast eating area.
Donna Tue, 8 October 2019
Richard Mon, 7 October 2019
Alyson Mon, 7 October 2019
Liked: Super nice staff. Checking in and out was a breeze even though we were a little late. Nice spacious clean room with a comfortable king sized bed.
Disliked: Our only problem was getting out back into the street. But you can?t control traffic so that?s not your fault
Victoria Mon, 7 October 2019
Clean room, hot breakfast, good...
Liked: The breakfast had a great selection and was hot. The ladies that were serving and clearing the breakfast were prompt. The room was spacious and clean. The check-in process was relatively quick as well.
Disliked: The front desk staff seemed like she didn't want to be there. Our room was open as we checked-in/ walked-in because someone was using an outlet for a leaf blower.
Mark Sun, 6 October 2019
We ill probably never stay...
Liked: Breakfast was good, location good, it was all down hill from there
Disliked: Room had a big hole in the wall under the sink, light over the sink didn't work, card key didn't work a couple of times, only one towel for two guests on the first night
Laura Sun, 6 October 2019
Would probably not stay here...
Liked: Breakfast was good. Bed and pillows comfortable.
Disliked: Room bathroom floor was dirty. Evidently had not been cleaned. Room smelled of smoke. Hairdryer and iron were filthy! Weather stripping on bottom of door off leaving an open space for bugs to enter. Could use more then 2 towels.
Betty Sat, 5 October 2019
I wouldn't stay here again...
Liked: The breakfast
Disliked: Had room in reconstruction area. The hotel charged me twice for total charges. Then again for a single day. All this occurred on Friday,Saturday,Sunday. Then manager was only one who could help and not in to Monday when I needed to check out. It was a glitch in computer system and she couldn't help so had to get my card service on phone. Last charge didn't dissappear until today. Also no house keeping service while there even after my son who was visiting me at hotel asked. Clerk on duty Sunday morning started yelling at me when I asked why second wrong charge was on bill. I asked him for towels since no service. He brought them to room but started yelling at me that they were not stealing my money. No clue why. All I wanted was 2 errors corrected. I came to Asheville to visit family and all of this put a damper on visit and tension from trying to get correct bill. I paid for total of room and pet fee. I feel I should have been compted for all I was put through. None was even offered. I have traveled for 30 years for business (first time in Days Inn in Spartanburg ) and never been treated so poorly. I wouldn't recommend this hotel to anyone. They didn't even apologize for all that went wrong.
Theresa Sat, 5 October 2019
Liked: Convenient location.
Disliked: The room smelled musty.