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Riley a Crystalbrook Collection Resort eeeee - +61-8-6118-7273
Riley a Crystalbrook Collection Resort, 131-141 The Esplanade, Cairns -+61-8-6118-7273
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BOOK ONLINE OR CALL - +61-8-6118-7273
4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (1777 Ratings)
0.3 miles from Cairns centre
BOOK ONLINE OR CALL - +61-8-6118-7273
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Hotel Description
Centrally located at the northern end of Cairns iconic waterfront Esplanade Crystalbrook Riley features 311 stylish rooms and suites three restaurants and bars including Cairns' highest rooftop bar Rocco an expansive lagoon pool and private beach the stunning Eléme Day Spa functions and events spaces for up to 400 people and a 24-hour fitness center. This 5-star property is set a short distance from attractions such as the Center of Contemporary Arts the Cairns Performing Arts Center and Cairns Hospital. The property is a 10-minute walk from the Great Barrier Reef Departure Terminal and a 7-minute drive from Flecker Botanic Gardens. The nearest airport is Cairns Airport 3.1 mi from the property. Most of Riley's contemporary rooms and suites have spacious balconies. Family rooms have two bedrooms and two bathrooms while suites and rooms have a mix of urban resort and sea views. Each room features its own Apple iPad control center complete with healthy living apps a 55-inch Smart TV Staycast by Google for video streaming access to hundreds of complimentary movies and box sets blackout blinds a rainforest shower head and Nespresso coffee machine with recyclable pods. All public and in-room areas are equipped with free Wi-Fi. Breakfast is served daily at the property. Enjoy modern dining at Paper Crane restaurant and bar or indulge in 24-hour in-room dining from 6 November 2018. Greenfields and Rocco Cairns' highest rooftop bar will be open for guests to enjoy at the property from December 2018. You can lounge poolside in a cabana or at Riley's man-made beach or do laps in the lap pool. There is also a 24-hour fitness center at the property. Watch one of 200 free recent release movies or stream straight from your in-room Apple iPad. You can also book your trip to the Reef or beyond from the interactive lobby tour space.

Check-in time: 14:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Swimming Pool
` Garden
` Meeting/Banquet Facilities
` Room Service
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Wheelchair accessible
` outdoor pool
` 24-hour security
` Accessible parking
` Concierge services
` Family Rooms
` Free Wi-Fi
` Massage services
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Pool with view
` Wine/champagne
` Outdoor furniture
` Fence around pool
` Sun loungers or beach chairs
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Electronic room key
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Lower bathroom sinks available
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Soundproof rooms available
` Spa services
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Professional cleaning services
` Room service available
` Parking available (charges may apply)

Riley a Crystalbrook Collection Resort Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Geraldine Wed, 17 April 2024

I’ll be back

Liked: Exceptional standard in every aspect

5

Exceptional - 5.0 out of 5

Martin Tue, 16 April 2024

Great Hotel if you are...

Liked: It was great located and staff and installations where great
Disliked: Too many kids in the pool

5

Exceptional - 5.0 out of 5

Nicole Tue, 16 April 2024

Loved the expereince and friendly...

Liked: Loved the large rooms and the gorgeous views (I stayed in the panoramic with sea views, then 2 nights in the king room with city views) it was great that they had filtered water on tap too! The staff were helpful and friendly (they even fulfilled a fun request, which I'd forgotten, made me smile when arriving at the room! ^_^"). Also my plans had unexpectedly changed last minute and I had to book another few nights, Chana went above and beyond to help accommodate me during a very stressful time. I am so grateful for her compassion and kindness, I will definitely be staying at the Riley again in the future! :)
Disliked: The air conditioning seemed to have an issue and wouldn't change to the requested temperature, but apart from that, I have no complaints!

5

Exceptional - 5.0 out of 5

Jonaya Mon, 15 April 2024

Exceptional

5

Exceptional - 5.0 out of 5

Renee Mon, 15 April 2024

Exceptional

3.5

Good - 3.5 out of 5

Cathleen Sun, 14 April 2024

Good

Liked: Great breakfast! Great facilities overall but the hallway carpets were worn and stained and needed a good cleaning or replacement. Also, our floor and room had an underlying odor of mold. I realize this is a coastal property with a lot of inherent moisture but moldy odors should be mitigated somehow.

4.5

Wonderful - 4.5 out of 5

Kylie Fri, 12 April 2024

Superb

5

Exceptional - 5.0 out of 5

Michelle Fri, 12 April 2024

The place is stunning !...

Liked: the pool, the location, the bed, the entire place was amazing !
Disliked: i didn’t like that I had to leave after 4 nights

4.5

Wonderful - 4.5 out of 5

Robert Wed, 10 April 2024

Very enjoyable stay

Liked: Location and very modern
Disliked: The gym was very poor

4.5

Wonderful - 4.5 out of 5

Steve Wed, 10 April 2024

Superb

Liked: Clean, great facilities and nice rooms

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Riley a Crystalbrook Collection Resort 131-141 The Esplanade, Cairns