Riley a Crystalbrook Collection Resort Guest Reviews
Write a review
Write a review
Geraldine Wed, 17 April 2024
I’ll be back
Liked: Exceptional standard in every aspect
Martin Tue, 16 April 2024
Great Hotel if you are...
Liked: It was great located and staff and installations where great
Disliked: Too many kids in the pool
Nicole Tue, 16 April 2024
Loved the expereince and friendly...
Liked: Loved the large rooms and the gorgeous views (I stayed in the panoramic with sea views, then 2 nights in the king room with city views) it was great that they had filtered water on tap too! The staff were helpful and friendly (they even fulfilled a fun request, which I'd forgotten, made me smile when arriving at the room! ^_^"). Also my plans had unexpectedly changed last minute and I had to book another few nights, Chana went above and beyond to help accommodate me during a very stressful time. I am so grateful for her compassion and kindness, I will definitely be staying at the Riley again in the future! :)
Disliked: The air conditioning seemed to have an issue and wouldn't change to the requested temperature, but apart from that, I have no complaints!
Jonaya Mon, 15 April 2024
Exceptional
Renee Mon, 15 April 2024
Exceptional
Cathleen Sun, 14 April 2024
Good
Liked: Great breakfast! Great facilities overall but the hallway carpets were worn and stained and needed a good cleaning or replacement. Also, our floor and room had an underlying odor of mold. I realize this is a coastal property with a lot of inherent moisture but moldy odors should be mitigated somehow.
Kylie Fri, 12 April 2024
Superb
Michelle Fri, 12 April 2024
The place is stunning !...
Liked: the pool, the location, the bed, the entire place was amazing !
Disliked: i didn’t like that I had to leave after 4 nights
Robert Wed, 10 April 2024
Very enjoyable stay
Liked: Location and very modern
Disliked: The gym was very poor
Steve Wed, 10 April 2024
Superb
Liked: Clean, great facilities and nice rooms