Crowne Plaza Times Square Manhattan Guest Reviews
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|0.6 miles from New York City centre|
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Shirley, Griffin, visiting Minskoff Theatre Mon, 28 March 2016
My sisters and I had a wonderful stay at the Crowne Plaza Times Square. Beautiful hotel, with excellent, professional, and friendly staff. Thanks for helping to make our stay in the city a good memory!
Liked: Beautiful, clean, room!
Ben, Lexington, visiting Richard Rodgers Theatre Tue, 22 December 2015
Our experience was amazing from check in to check out. Everyone was so friendly, room was great with a beautiful view. The fitness room was unbelievable! I've stayed at many hotels and this was by far the best. We cannot wait to come back to NY and stay here again.
Timothy M, Brackney PA, visiting Longacre Theatre Thu, 19 February 2015
We chose this hotel because it is across the street from the Longacre Theater where we were seeing a show, just a few steps away. The hotel is huge, with multiple exits. So we asked two uniformed guys near the front desk which exit to take to come out at the theater. Neither of them had ever heard of the theater, and it's just across the street! So we randomly chose an exit and asked the doorman if this was the right door for the Longacre Theater. He said yes and pointed to a line of people on the street and said to just get in that line. We did, and it turned out that the line was to the wrong theater! But the room was very nice, clean and super quiet.
Liked: Room was clean, comfortable, very quiet; excellent location.
Disliked: Pool very limited; staff surprisingly useless for local information.
Eric , Rochester , visiting Jazz at Lincoln Center Fri, 3 October 2014
Liked: Great restaurant; front desk was very helpful and friendly; super easy to get a cab at the hotel and the rooms were great! Definitely staying there again soon; the location in Times Square is very convenient.
Andrew Tue, 24 April 2018
Central to everything in Times Square. Easy to find.
Liked: Location location location. The breakfast staff was awesome.
Disliked: Room was small and the bathroom needed work. Also we ran out of hot water every night.
Stephanie Tue, 24 April 2018
Disappointed to say the least
Liked: Being right in Times Square was great.
Disliked: We booked a night here for our 10 year wedding anniversary. We paid a lot of money to have a Times Square facing room and the view was facing away from Times Square. They had a desk in front of the window we would have to walk up to and look all the way to the right to be able to see Times Square. When you advertise a Times Square room view and pay a lot of extra money for the room, you would think you would actually be able to see Times Square. The room was also dirty. Visible spots all over the bottom of the dresser in our room, all over the bathroom vanity and the top of the shower had a horrible mark on the ceiling. The headboard to the bed was all worn and gross looking and the chair in the room had black spots on it. I was very disappointed with the money we spent for the dirty room and lack of view even though we requested and paid for a Times Square view. We were very excited for this weekend and thought the Crowne Plaza would be the hotel we would go to every couple of months and visit with our kids but unfortunately after this visit I don?t think we will be returning.
Declan Tue, 24 April 2018
New York is fantastic
Liked: Room size was better then I expected the location was perfect
Disliked: I suffer from very bad headache's the last day there I checked out but Iwas suffering from a migraine attack I found a quiet place to sit in the lobby as my headache's make it in possible for me to function and I had to wait for my taxi to the airport I tend to fall asleep the staff complained to me and made me free very uncomfortable I told them I was unwell the reply was more or less not there problem and I should move on it was very clear I was unwell I thought it was bad form as I had booked two rooms for three nights and was clearly a guest
Tawny Tue, 24 April 2018
Liked: Very central to the theater district. Right in Times Square!
Alanood Tue, 24 April 2018
Some of the staff were...
Liked: The location
Disliked: The bedhsheets are gross
Monica Tue, 24 April 2018
Enjoyable, hotel in general not...
Liked: Breakfast was excellent
Disliked: Room very tired needs refurbishing
Omar Tue, 24 April 2018
My stay was ok but...
Liked: Staff are nice and helpful
Disliked: The hotel should not carry crown plaza name For the location you can find better hotel with better price Room standard just ok and did not meet my expectation
Graham Tue, 24 April 2018
Central to tourist NYC
Liked: If you want central Broadway location this is it. Touristy of course but that's what this part of NYC is all about.
Disliked: The sports club facility is good but very busy and swimming pool lanes must be booked.
Anne Tue, 24 April 2018
We had a GREAT stay...
Disliked: Plastic glasses in rooms ...
Indrani Mon, 23 April 2018
Really enjoyed my stay here. Great location if you want to go shopping or are going to the theater.
Liked: Staff are helpful and pleasant. Bathroom was well appointed. Good security. Loved the fact that breakfast vouchers were included. I would definitely want to stay there again.