Crowne Plaza Times Square Manhattan Guest Reviews
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|0.6 miles from New York City centre|
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Linda, Cary, visiting Walter Kerr Theatre Thu, 7 June 2018
Liked: Nice rooms, good customer service except for the restaurants.
Disliked: We got to breakfast/brunch 10 minutes before close. We were not allowed to buy lunch. Since we had a flight to catch we thought OK, but food was cold, half picked over, juices were gone with no refill. Waste of money. And our server was like, " Oh well, sorry." Never again, rip off.
Shirley, Griffin, visiting Minskoff Theatre Mon, 28 March 2016
My sisters and I had a wonderful stay at the Crowne Plaza Times Square. Beautiful hotel, with excellent, professional, and friendly staff. Thanks for helping to make our stay in the city a good memory!
Liked: Beautiful, clean, room!
Ben, Lexington, visiting Richard Rodgers Theatre Tue, 22 December 2015
Our experience was amazing from check in to check out. Everyone was so friendly, room was great with a beautiful view. The fitness room was unbelievable! I've stayed at many hotels and this was by far the best. We cannot wait to come back to NY and stay here again.
Timothy M, Brackney PA, visiting Longacre Theatre Thu, 19 February 2015
We chose this hotel because it is across the street from the Longacre Theater where we were seeing a show, just a few steps away. The hotel is huge, with multiple exits. So we asked two uniformed guys near the front desk which exit to take to come out at the theater. Neither of them had ever heard of the theater, and it's just across the street! So we randomly chose an exit and asked the doorman if this was the right door for the Longacre Theater. He said yes and pointed to a line of people on the street and said to just get in that line. We did, and it turned out that the line was to the wrong theater! But the room was very nice, clean and super quiet.
Liked: Room was clean, comfortable, very quiet; excellent location.
Disliked: Pool very limited; staff surprisingly useless for local information.
Eric , Rochester , visiting Jazz at Lincoln Center Fri, 3 October 2014
Liked: Great restaurant; front desk was very helpful and friendly; super easy to get a cab at the hotel and the rooms were great! Definitely staying there again soon; the location in Times Square is very convenient.